Beginning: 19.08.2026 – 12.00 AM
Ending: 19.08.2026 – 03.00 PM
Impact: Cloud firewall cluster 1, 2, 3, 4 and 6 console not reachable
Dear Customer, Dear Partner,
Please be informed that our technical team will carry out maintenance on the firewall GUI (cluster 1, 2, 3, 4 and 6).
During this maintenance window, the management console will not be accessible. No impact on production services is expected.
Thank you for your understanding.
Best regards;
SEWAN Technical Team
Beginning: 19.08.2026 – 10.00 PM
Ending: 20.08.2026 – 01.00 AM
Impact: Few packet loss and SSL-VPN disconnection while switchover.
Dear Customer, Dear Partner,
Please be informed that our technical team will perform maintenance on firewall cluster 8
During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.
No action is required on your side.
Thank you for your understanding.
Best regards;
SEWAN Technical Team
Beginning: 20.08.2026 – 12.00 AM
Ending: 20.08.2026 – 03.00 PM
Impact: Cloud firewall cluster 7, 8 and 13 console not reachable
Dear Customer, Dear Partner,
Please be informed that our technical team will carry out maintenance on the firewall GUI (cluster 7, 8 and 13).
During this maintenance window, the management console will not be accessible. No impact on production services is expected.
Thank you for your understanding.
Best regards;
SEWAN Technical Team
Beginning: 20.08.2026 – 10.00 PM
Ending: 21.08.2026 – 01.00 AM
Impact: Few packet loss and SSL-VPN disconnection while switchover.
Dear Customer, Dear Partner,
Please be informed that our technical team will perform maintenance on firewall cluster 13
During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.
No action is required on your side.
Thank you for your understanding.
Best regards;
SEWAN Technical Team
Beginning: 28.08.2026 – 12.00 AM
Ending: 31.08.2026 – 09.00 AM
Impact: Portability Tool Unavailable
Dear customer, dear partner,
Our portability tool is evolving!
The update will take place from Friday, August 28 at 12:00 p.m. to Monday, August 31 at 9:00 a.m.
The goal of this update is to enhance the platform’s security and expand its features.
What’s New:
New, more modern, and more intuitive interface
Ability to enable two-factor authentication (2FA) on accounts
User creation and advanced access rights management
Current carrier verification for up to 1,000 numbers per day
Carrier verification directly from the port-in page
Adding and routing numbers directly in SBCng and on portal.sewan.be
Completing the LOA directly online
Provision of an API to manage your port-ins using your own tools
Please note:
No action is required on your part.
Your login credentials remain the same.
The access URL remains the same: https://porting.sewan.be/
To ensure the continuity of your operations, we encourage you to submit your portability requests before the maintenance begins.
We appreciate your understanding during this maintenance period.
Best regards;
SEWAN Technical Team