Sewan-Belgium - Status Page

Sewan Belgium - Porting Tool experiencing major outage

Incident Affecting Number Porting
InvestigatingMajor outage

  • Dear Customers and Partners,

    An incident at the CRDC appears to be affecting number porting and could prevent requests from being processed successfully. As a precaution, we kindly ask you to hold all porting requests until further notice.

    We will inform you as soon as we receive confirmation that processing can safely resume.

    Thank you for your patience and understanding.

    Best regards,
    Sewan Technical Team

    UTC
NOV3
Sewan Belgium - Cloud Firewall cluster 13
Planned10:00 PM – November 04, 2026 at 12:30 AMUTC2 hours 30 minutes

  • Beginning: 03-11-2026 - 10.00 PM

    Ending: 04-11-2026 - 01.30 AM

    Impact: Brief packet loss and temporary SSL-VPN disconnections may occur during firewall failover operations.

    Dear Customer, Dear Partner,

    We would like to inform you that scheduled maintenance will be performed on our firewall infrastructure.

    During this maintenance window, brief network interruptions or packet loss may occur while traffic is switched between firewall clusters.

    No action is required on your side.

    Thank you for your understanding.

    Best regards,

    SEWAN Technical Team

    October 22, 2026 at 1:54 PMUTC
NOV4
Scheduled maintenance - Voice Services
Planned9:00 PM – November 05, 2026 at 5:00 AMUTC8 hours

  • Maintenance details:

    Start: 04-11-2026 10:00 PM

    End: 05-11-2026 06:00 AM

    Affected services: Voice services

    Expected impact: Temporary call interruptions of approximately 10 minutes.

    Dear Partners, Dear customers,

    We would like to inform you that scheduled maintenance will be carried out by one of our network providers.

    During this maintenance window, you may experience a brief interruption of your calls.

    We apologize for any inconvenience and thank you for your understanding.

    Best regards,

    Sewan Technical Team

    October 22, 2026 at 9:40 AMUTC
NOV5
Sewan Belgium - Cloud Firewall cluster 14
Planned10:00 PM – November 06, 2026 at 12:30 AMUTC2 hours 30 minutes

  • Beginning: 01-11-2026 - 11.00 PM

    Ending: 02-11-2026 - 01.30 AM

    Impact: Brief packet loss and temporary SSL-VPN disconnections may occur during firewall failover operations.

    Dear Customer, Dear Partner,

    We would like to inform you that scheduled maintenance will be performed on our firewall infrastructure.

    During this maintenance window, brief network interruptions or packet loss may occur while traffic is switched between firewall clusters.

    No action is required on your side.

    Thank you for your understanding.

    Best regards,

    SEWAN Technical Team

    October 22, 2026 at 1:53 PMUTC
99.97% uptime

Sewan Belgium - Porting Tool - Major outage

99.91% uptime

Sewan Belgium - Ticketing System - Zendesk - Operational

100.0% uptime

Porting of Mobile MSISDNs - Operational

100.0% uptime

Recent notices

Show history
Show history