Past Incidents

Beginning: 30.06.2025 – 10.00 PM

Ending: 30.06.2025 – 11.00 PM

Impact: disturbance on Hosted Telephony and Trunk (Sophia)

Dear customer, dear partner,

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, disturbances may occur.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

  Beginning: 25.06.2025 - 09.00 AM Ending : 25.06.2025 - 02.00 PM

Impact: Some eligibility requests may fail.

Dear Partner,

We are currently experiencing an issue with some eligibility requests where the address is not always recognized, resulting in an error. Our team is actively investigating the problem and we will keep you informed of any updates.

We apologize for the inconvenience and thank you for your understanding.

  ...............................

Best regards;

SEWAN technical team