Past Incidents

Sunday 1st February 2026

No incidents reported

Saturday 31st January 2026

No incidents reported

Friday 30th January 2026

No incidents reported

Thursday 29th January 2026

No incidents reported

Wednesday 28th January 2026

[SEWAN] Technical maintenance - 28.01.2026, scheduled 3 days ago

Beginning: 28.01.2026 – 10.00 PM

Ending: 29.01.2026 – 03.00 AM

Impact: Few packet loss and SSL-VPN disconnection while switchover.

Dear Customer, Dear Partner,

Please be informed that our technical team will perform maintenance on firewall cluster 2 and 4.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

Thank you for your understanding.

Best regards;

SEWAN Technical Team

Tuesday 27th January 2026

[SEWAN] Technical maintenance - 27.01.2026, scheduled 4 days ago

Beginning: 27.01.2026 – 10.00 PM

Ending: 28.01.2026 – 03.00 AM

Impact: Few packet loss and SSL-VPN disconnection while switchover.

Dear Customer, Dear Partner,

Please be informed that our technical team will perform maintenance on firewall cluster 7 and 13.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

Thank you for your understanding.

Best regards;

SEWAN Technical Team

Monday 26th January 2026

[SEWAN] Technical maintenance - 26.01.2026, scheduled 5 days ago

Beginning: 26.01.2026 – 10.00 PM

Ending: 27.01.2026 – 03.00 AM

Impact: Few packet loss and SSL-VPN disconnection while switchover.

Dear Customer, Dear Partner,

Please be informed that our technical team will perform maintenance on firewall cluster 3 and 6.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

Thank you for your understanding.

Best regards;

SEWAN Technical Team

Sunday 25th January 2026

No incidents reported

Saturday 24th January 2026

No incidents reported

Friday 23rd January 2026

No incidents reported

Thursday 22nd January 2026

No incidents reported

Wednesday 21st January 2026

[SEWAN] Technical maintenance - 21.01.2026, scheduled 1 week ago

Beginning: 21.01.2026 – 10.00 PM

Ending: 22.01.2026 – 03.00 AM

Impact: Few packet loss and SSL-VPN disconnection while switchover.

Dear Customer, Dear Partner,

Please be informed that our technical team will perform maintenance on firewall cluster 6.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

Thank you for your understanding.

Best regards;

SEWAN Technical Team

Tuesday 20th January 2026

[SEWAN] General information 20.01.2026

Dear customer, dear partner,

We are observing reports that may indicate potential connectivity issues affecting OVH. Some IP addresses appear to be announced via routes that may not be fully operational.

Best regards,

SEWAN Technical Team

Monday 19th January 2026

[SEWAN] Technical maintenance - 19.01.2026, scheduled 1 week ago

Beginning: 19.01.2026 – 10.00 PM

Ending: 20.01.2026 – 03.00 AM

Impact: Few packet loss and SSL-VPN disconnection while switchover.

Dear Customer, Dear Partner,

Please be informed that our technical team will perform maintenance on firewalls cluster 6.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

Thank you for your understanding.

Best regards;

SEWAN Technical Team

[SEWAN] Unexpected disturbances - 19.01.2026

Beginning: 19.01.2026 – 11.00AM Endding : 19.01.2026 – 12.20AM

Impact: mobile order not possible

Dear customer, dear partner,

We are currently experiencing a technical issue affecting the mobile line ordering process.

Due to an ongoing deployment, the ordering interface may display an error and prevent new orders from being completed. Our technical teams are actively working on the situation.

The service should be restored shortly, and we will keep you informed if needed. We apologize for any inconvenience this may cause and thank you for your understanding.

...............................

Best regards;

SEWAN technical team

Sunday 18th January 2026

No incidents reported