Beginning: 30.09.2026 – 10.00 PM

Ending: 01.10.2026 – 01.00 AM

Impact: Few packet loss and SSL-VPN disconnection while switchover.

Dear Customer, Dear Partner,

Please be informed that our technical team will perform maintenance on firewall cluster 13

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

Thank you for your understanding.

Best regards;

SEWAN Technical Team

Beginning: 01.10.2026 – 12.00 AM

Ending: 24.09.2026 – 01.00 PM

Impact: Backup management console

Dear Customer, Dear Partner,

We would like to inform you that the centralized backup management console will be temporarily unavailable for approximately 10 minutes due to scheduled maintenance.

Your scheduled backups will continue to run as normal. Access to the management console will be restored automatically once the maintenance is complete.

Thank you for your understanding.

Best regards;

SEWAN Technical Team

Beginning: 29.09.2026 – 10.00 PM

Ending: 27.10.2026 – 11.30 PM

Impact: A session interruption lasting a few minutes is expected during each maintenance operation.

Dear Customer, Dear Partner,

Following the RouterOS security advisory published on September 3, 2026, we will upgrade our MikroTik equipment to RouterOS version 7.24.4.

The maintenance is scheduled as follows:

MikroTik CCR1009 and CCR2004 :

Tuesday,September 29, from 10:00 PM to 11:30 PM.

MikroTik Château 5G: Thursday, October 1, from 10:00 PM to 11:30 PM.

MikroTik Château LTE: Tuesday, October 6, from 10:00 PM to 11:30 PM.

Thursday, October 8, from 10:00 PM to 11:30 PM.

Tuesday, October 13, from 10:00 PM to 11:30 PM.

Thursday, October 15, from 10:00 PM to 11:30 PM.

Tuesday October 20, from 10:00 PM to 11:30 PM.

MikroTik hAP ax2: Thursday, October 22, from 10:00 PM to 11:30 PM.

Tuesday, October 27, from 10:00 PM to 11:30 PM.

Thank you for your understanding.

Best regards;

SEWAN Technical Team