Beginning: 12.08.2026 – 09.00 PM
Ending: 12.08.2026 – 10.00 PM
Impact: Brief service interruptions may occur on your SD-WAN services
Dear Customer, Dear Partner,
Please be informed that our technical team will perform a scheduled maintenance on the SD-WAN infrastructure.
During the maintenance window, an equipment switchover will be carried out. As a result, you may experience brief service interruptions on your SD-WAN services.
Thank you for your understanding.
Best regards;
SEWAN Technical Team
Beginning: 18.08.2026 – 09.00 PM
Ending: 18.08.2026– 11.00 PM
Impact: Sophia VoIP Platform – Temporary Call Disruptions
Dear customer, dear partner,
Please note that our technical team will perform a maintenance on our Sophia Voip plateform.
During this maintenance window, active calls may be interrupted, and brief service disruptions of a few minutes may occur.
No intervention is needed from your side.
Best regards;
SEWAN Technical Team
Beginning: 13.08.2026 – 10.00 PM
Ending: 14.08.2026 – 01.00 AM
Impact: Few packet loss and SSL-VPN disconnection while switchover.
Dear Customer, Dear Partner,
Please be informed that our technical team will perform maintenance on firewall cluster 1
During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.
No action is required on your side.
Thank you for your understanding.
Best regards;
SEWAN Technical Team
Beginning: 19.08.2026 – 12.00 AM
Ending: 19.08.2026 – 03.00 PM
Impact: Cloud firewall cluster 1, 2, 3, 4 and 6 console not reachable
Dear Customer, Dear Partner,
Please be informed that our technical team will carry out maintenance on the firewall GUI (cluster 1, 2, 3, 4 and 6).
During this maintenance window, the management console will not be accessible. No impact on production services is expected.
Thank you for your understanding.
Best regards;
SEWAN Technical Team
Beginning: 20.08.2026 – 12.00 AM
Ending: 20.08.2026 – 03.00 PM
Impact: Cloud firewall cluster 7, 8 and 13 console not reachable
Dear Customer, Dear Partner,
Please be informed that our technical team will carry out maintenance on the firewall GUI (cluster 7, 8 and 13).
During this maintenance window, the management console will not be accessible. No impact on production services is expected.
Thank you for your understanding.
Best regards;
SEWAN Technical Team