Past Incidents

Beginning: 09.04.2026 – 12.00 AM

Ending : 09.04.2026 – 1.00 PM

Impact: inbound and outbound call  

Dear customer, dear partner,

We are currently experiencing an issue on the Proximus network, which is impacting inbound and outbound calls.

We will keep you informed as soon as more information becomes available.

Thank you for your understanding.

...............................

Best regards;

SEWAN technical team

Beginning: 02.04.2026– 09.00 PM

Ending: 02.04.2026– 11.30 PM

Impact: none

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on our Hosted Telephony voip plateform (Sophia).

During this timeframe, no impact is expected.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team