Past Incidents

Friday 10th April 2026

No incidents reported

Thursday 9th April 2026

[SEWAN] Technical maintenance - 09.04.2026, scheduled 23 hours ago

Beginning: 09.04.2026– 09.00 PM

Ending: 09.04.2026– 11.30 PM

Impact: none

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on our Hosted Telephony voip plateform (Sophia).

During this timeframe, no impact is expected.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

[SEWAN] Unexpected disturbances - 09.04.2026

Beginning: 09.04.2026 – 12.00 AM

Ending : 09.04.2026 – 1.00 PM

Impact: inbound and outbound call

Dear customer, dear partner,

We are currently experiencing an issue on the Proximus network, which is impacting inbound and outbound calls.

We will keep you informed as soon as more information becomes available.

Thank you for your understanding.

...............................

Best regards;

SEWAN technical team

Wednesday 8th April 2026

No incidents reported

Tuesday 7th April 2026

No incidents reported

Monday 6th April 2026

No incidents reported

Sunday 5th April 2026

No incidents reported

Saturday 4th April 2026

No incidents reported

Friday 3rd April 2026

No incidents reported

Thursday 2nd April 2026

[SEWAN] Technical maintenance - 02.04.2026, scheduled 1 week ago

Beginning: 02.04.2026– 09.00 PM

Ending: 02.04.2026– 11.30 PM

Impact: none

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on our Hosted Telephony voip plateform (Sophia).

During this timeframe, no impact is expected.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Wednesday 1st April 2026

No incidents reported

Tuesday 31st March 2026

No incidents reported

Monday 30th March 2026

No incidents reported

Sunday 29th March 2026

No incidents reported

Saturday 28th March 2026

No incidents reported

Friday 27th March 2026

No incidents reported