Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 16.02.2026

Beginning: 16.02.2026 – 10.00 PM

Ending: 17.02.2026 – 06.00 AM

 

Impact: Two short service interruptions of a few minutes affecting Network, VoIP and Hosting services during switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform an upgrade on two network core devices.

 

During the scheduled maintenance window, you may experience two short service interruptions lasting a few minutes during service failover between our two datacenters. This may temporarily affect firewall cloud, Sophia VOIP telephony and hosting services.

 

No action is required on your side.

 

Best regards,

[SEWAN] Technical maintenance - 17.02.2026

Beginning: 17.02.2026 – 10.00 PM

Ending: 18.02.2026 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewalls cluster 1.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Tuesday 10th February 2026

No incidents reported

Monday 9th February 2026

Mobile service [SEWAN] Unexpected disturbances - 09.02.2026

Beginning: 09.02.2026 – 02.00 PM

Endding : 09.02.2026 - 03.30 PM

Impact: mobile ordering issue

 

Dear customer, dear partner,

 We are currently experiencing some technical issues affecting the mobile line ordering process.

Our engineering teams are actively working on resolving the situation and are doing their best to restore the service as quickly as possible.

We apologize for any inconvenience this may cause and thank you for your understanding.

...............................

 

Best regards;

SEWAN technical team

Sunday 8th February 2026

No incidents reported

Saturday 7th February 2026

No incidents reported

Friday 6th February 2026

No incidents reported

Thursday 5th February 2026

No incidents reported

Wednesday 4th February 2026

No incidents reported

Tuesday 3rd February 2026

No incidents reported

Monday 2nd February 2026

No incidents reported

Sunday 1st February 2026

No incidents reported

Saturday 31st January 2026

No incidents reported

Friday 30th January 2026

No incidents reported

Thursday 29th January 2026

No incidents reported

Wednesday 28th January 2026

No incidents reported

Tuesday 27th January 2026

No incidents reported