All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 30.04.2026

Beginning: 30.04.2026 – 10.00 PM

Ending: 30.04.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°2

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 04.05.2026

Beginning: 04.05.2026 – 09.00 PM

Ending: 04.05.2026 – 10.00 PM

Internal ref: DTCAB-6730 Impact: cut on Advanced Mobile (FMC)

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on our infrastructure.

 

During this timeframe, a brief call interruptions may occur on mobile services configured with FMC.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 05.05.2026

Beginning: 05.05.2026 – 10.00 PM

Ending: 05.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°3

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 06.05.2026

Beginning: 06.05.2026 – 09.00 PM

Ending: 06.05.2026 – 11.00 PM

 

Impact:

  • BLF on the V2
  • SBCng GUI will be not available for 5 minutes

 

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on our infra.

During this period, the GUI of SBCng may be unavailable for up to 5 minutes. BLF on the V2 portal may not function for up to 10 minutes. No impact on call services is expected.  

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 07.05.2026

Beginning: 07.05.2026 – 10.00 PM

Ending: 07.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°4

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 11.05.2026

Beginning: 11.05.2026 – 10.00 PM

Ending: 11.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°1

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 13.05.2026

Beginning: 13.05.2026 – 10.00 PM

Ending: 13.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°2

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 18.05.2026

Beginning: 18.05.2026 – 10.00 PM

Ending: 18.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°3

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Past Incidents

Friday 23rd October 2020

No incidents reported

Thursday 22nd October 2020

No incidents reported

Wednesday 21st October 2020

No incidents reported

Tuesday 20th October 2020

No incidents reported

Monday 19th October 2020

No incidents reported

Sunday 18th October 2020

No incidents reported

Saturday 17th October 2020

No incidents reported

Friday 16th October 2020

No incidents reported

Thursday 15th October 2020

No incidents reported

Wednesday 14th October 2020

No incidents reported

Tuesday 13th October 2020

No incidents reported

Monday 12th October 2020

No incidents reported

Sunday 11th October 2020

No incidents reported

Saturday 10th October 2020

No incidents reported

Friday 9th October 2020

General communicate service [SEWAN] General information 09.10.2020

 Beginning: 09.10.2020 – 8.37 AM

Ending: 09.10.2020 – 8.46 AM

Impact: None

 

Dear customer, dear partner,

 

Following our communication below, please note that we received the official confirmation from Unix Solutions that their network situation has been permanently resolved at 8.46 AM this morning.

 

Best regards

3StarsNet Technical Team

 


 

Beginning: 09.10.2020 – 8.37 AM

Ending: 09.10.2020 – on going

Impact: Undefined yet

 

Dear customer, dear partner,

 

Since 8.37 AM this morning, we notice that one of an important Belgian Data Center (Unix Solutions) is experiencing issues, that we are perceiving so far as network problems.

3StarsNet has part of his infrastructure hosted in this data center, but fully redundant on other locations which allow us to remain 100% operational.

 

Nevertheless, we can still see that this is affecting part of our partner as well as other telecom carriers, triggering alerts on our side.

Therefore, please note that you or your customers may be partially and indirectly impacted by this current situation.

We are real time monitoring it in order to give you more visibility in the near future.

 

3StarsNet Technical Team