All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 30.04.2026

Beginning: 30.04.2026 – 10.00 PM

Ending: 30.04.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°2

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 04.05.2026

Beginning: 04.05.2026 – 09.00 PM

Ending: 04.05.2026 – 10.00 PM

Internal ref: DTCAB-6730 Impact: cut on Advanced Mobile (FMC)

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on our infrastructure.

 

During this timeframe, a brief call interruptions may occur on mobile services configured with FMC.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 05.05.2026

Beginning: 05.05.2026 – 10.00 PM

Ending: 05.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°3

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 06.05.2026

Beginning: 06.05.2026 – 09.00 PM

Ending: 06.05.2026 – 11.00 PM

 

Impact:

  • BLF on the V2
  • SBCng GUI will be not available for 5 minutes

 

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on our infra.

During this period, the GUI of SBCng may be unavailable for up to 5 minutes. BLF on the V2 portal may not function for up to 10 minutes. No impact on call services is expected.  

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 07.05.2026

Beginning: 07.05.2026 – 10.00 PM

Ending: 07.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°4

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 11.05.2026

Beginning: 11.05.2026 – 10.00 PM

Ending: 11.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°1

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 13.05.2026

Beginning: 13.05.2026 – 10.00 PM

Ending: 13.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°2

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 18.05.2026

Beginning: 18.05.2026 – 10.00 PM

Ending: 18.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°3

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Past Incidents

Friday 20th November 2020

No incidents reported

Thursday 19th November 2020

No incidents reported

Wednesday 18th November 2020

No incidents reported

Tuesday 17th November 2020

No incidents reported

Monday 16th November 2020

[SEWAN] Technical maintenance - 16.11.2020, scheduled 5 years ago

Beginning: 16.11.2020 – 11.59 PM

Ending: 17.11.2020 – 02.00 AM

Internal ref: DTCAB-900

Impact: Lost of connectivity for a maximum of 10 consecutive minutes

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance during the night of 16.11.2020 from 11.59 PM to 2.00 AM the next day on routing infrastructure.

 

During this timeframe, part of our telephony and internet access may experience brief disconnections, that should last from 5 to 10 minutes maximum. As consequences, you may receive trunk registration alerts, and lose of DSL connectivity.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Sunday 15th November 2020

No incidents reported

Saturday 14th November 2020

No incidents reported

Friday 13th November 2020

No incidents reported

Thursday 12th November 2020

No incidents reported

Wednesday 11th November 2020

No incidents reported

Tuesday 10th November 2020

No incidents reported

Monday 9th November 2020

No incidents reported

Sunday 8th November 2020

No incidents reported

Saturday 7th November 2020

No incidents reported

Friday 6th November 2020

No incidents reported