All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 07.09.2026

Beginning: 07.09.2026 – 09.00 PM

Ending: 08.09.2026– 02.00 AM

Impact: Temporary degradation of voice communications  

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Voip plateform.  

During the maintenance window, some calls may experience temporary service degradation, including increased jitter or latency.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 09.09.2026

Beginning: 09.09.2026 – 10.30 AM

Ending: 09.09.2026– 04.00 PM

Impact: online backup

 

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Cloud solutions.

 

During the maintenance window, the Veeam Online Backup service will be temporarily unavailable.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 10.09.2026

Beginning: 10.09.2026 – 12.00 AM

Ending: 10.09.2026– 03.00 PM

Impact: SSO access to the firewalls temporarily unavailable

 

Dear customer, dear partner,

 

Please be informed that our technical team will be performing scheduled maintenance on our Cloud Firewall infrastructure.

During the maintenance window, SSO access from Sophia to the firewalls may be temporarily unavailable for a few minutes.  

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 10.09.2026

Beginning: 10.09.2026 – 09.00 PM

Ending: 11.09.2026– 02.00 AM

Impact: Possible temporary voice communication disturbances.

 

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Voip plateform.  

During the maintenance window, some calls may experience temporary service degradation, including increased jitter or latency.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Sunday 27th December 2020

No incidents reported

Saturday 26th December 2020

No incidents reported

Friday 25th December 2020

No incidents reported

Thursday 24th December 2020

No incidents reported

Wednesday 23rd December 2020

No incidents reported

Tuesday 22nd December 2020

No incidents reported

Monday 21st December 2020

No incidents reported

Sunday 20th December 2020

No incidents reported

Saturday 19th December 2020

[SEWAN] Technical maintenance - 19.12.2020, scheduled 5 years ago

Beginning: 19.12.2020 – 9.00 PM

Ending: 20.12.2020 – 3.00 AM

Internal ref: DTCAB-1511

Impact: none

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance during the night of the 19.12.2020 from 9.00 PM to 3.00 AM the next day in order to replace our V2 database servers to assure future growth.

 

During this timeframe, no impacts are foreseen.
You may experience brief loss of registration, inability to setup new calls during a brief timeframe, and wrong behave of BLF status. Nevertheless, these impact will be so short that they should not be perceived by you or your customers.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Friday 18th December 2020

No incidents reported

Thursday 17th December 2020

No incidents reported

Wednesday 16th December 2020

No incidents reported

Tuesday 15th December 2020

No incidents reported

Monday 14th December 2020

No incidents reported

Sunday 13th December 2020

No incidents reported