All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 23.02.2026

Beginning: 23.02.2026 – 09.00 AM

Ending: 23.02.2026 – 5.00 PM

 

Impact: backup and restore not available on Cloud DC

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will carry out maintenance on Veeam (upgrade to V13).

During this maintenance window, the backup and restore will be not available.

No impact on production services is expected.

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 23.02.2026

Beginning: 23.02.2026 – 12.00 AM

Ending: 23.02.2026 – 1.00 PM

 

Impact: Cloud firewall cluster 6 console not reachable

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will carry out maintenance on the firewall GUI (cluster 6).

During this maintenance window, the management console will not be accessible. No impact on production services is expected.

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 25.02.2026

Beginning: 25.02.2026 – 12.00 AM

Ending: 25.02.2026 – 1.00 PM

 

Impact: Cloud firewall cluster 7 console not reachable

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will carry out maintenance on the firewall GUI (cluster 7).

During this maintenance window, the management console will not be accessible. No impact on production services is expected.

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 02.03.2026

Beginning: 02.03.2026 – 10.00 PM

Ending: 03.03.2026 – 06.00 AM

 

Impact: Two short service interruptions of a few minutes affecting Network, VoIP and Hosting services during switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform an upgrade on two network core devices.

 

During the scheduled maintenance window, you may experience two short service interruptions lasting a few minutes during service failover between our two datacenters. This may temporarily affect firewall cloud, Sophia VOIP telephony and hosting services.

 

No action is required on your side.

 

Best regards,

Past Incidents

Tuesday 30th March 2021

No incidents reported

Monday 29th March 2021

No incidents reported

Sunday 28th March 2021

No incidents reported

Saturday 27th March 2021

No incidents reported

Friday 26th March 2021

No incidents reported

Thursday 25th March 2021

No incidents reported

Wednesday 24th March 2021

[SEWAN] Technical maintenance - 24.03.2021, scheduled 4 years ago

 

Beginning: 24.03.2021 – 10.00 PM

Ending: 25.03.2021 – 1.00 AM

Internal ref: DTCAB-1726

Impact: None

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on 24.03.2021 as from 10.00 PM on routing infrastructure.

 

The goal of this operation is to improve the usage of our International Backbone for communication between sewan belgium and our headquarter in order to obtain symmetrical routing.

 

During this timeframe, no impact is foreseen.

 

No intervention is needed from your side.  

 

Best regards;

SEWAN Technical Team

Tuesday 23rd March 2021

No incidents reported

Monday 22nd March 2021

No incidents reported

Sunday 21st March 2021

No incidents reported

Saturday 20th March 2021

No incidents reported

Friday 19th March 2021

No incidents reported

Thursday 18th March 2021

No incidents reported

Wednesday 17th March 2021

No incidents reported

Tuesday 16th March 2021

General communicate service [SEWAN] General information 16.03.2021

****** UPDATE 16.03.2021 - 12.00AM ******

 

Since 12.00AM today, we can notice that all EDPnet internet lines are back up.

We suspect a DNS issue, but were not able to gather an official confirmation.

 

Best regards SEWAN Technical Team

Beginning: 16.03.2021 – 10.09 AM

Ending: On going

Impact: Disturbances on EDPnet internet services

 

Dear customer, dear partner,

 

Please note that since 10.09 AM today, we have noticed important disturbances on EDPnet internet lines.

 

So far, we did not receive any information from their side confirming our suspicions. If you may use their internet services, you may be subjected to these disturbances out of our control.

 

Best regards SEWAN Technical Team