All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 07.09.2026

Beginning: 07.09.2026 – 09.00 PM

Ending: 08.09.2026– 02.00 AM

Impact: Temporary degradation of voice communications  

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Voip plateform.  

During the maintenance window, some calls may experience temporary service degradation, including increased jitter or latency.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 09.09.2026

Beginning: 09.09.2026 – 10.30 AM

Ending: 09.09.2026– 04.00 PM

Impact: online backup

 

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Cloud solutions.

 

During the maintenance window, the Veeam Online Backup service will be temporarily unavailable.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 10.09.2026

Beginning: 10.09.2026 – 12.00 AM

Ending: 10.09.2026– 03.00 PM

Impact: SSO access to the firewalls temporarily unavailable

 

Dear customer, dear partner,

 

Please be informed that our technical team will be performing scheduled maintenance on our Cloud Firewall infrastructure.

During the maintenance window, SSO access from Sophia to the firewalls may be temporarily unavailable for a few minutes.  

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 10.09.2026

Beginning: 10.09.2026 – 09.00 PM

Ending: 11.09.2026– 02.00 AM

Impact: Possible temporary voice communication disturbances.

 

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Voip plateform.  

During the maintenance window, some calls may experience temporary service degradation, including increased jitter or latency.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Monday 5th April 2021

No incidents reported

Sunday 4th April 2021

No incidents reported

Saturday 3rd April 2021

No incidents reported

Friday 2nd April 2021

No incidents reported

Thursday 1st April 2021

No incidents reported

Wednesday 31st March 2021

[SEWAN] Technical maintenance - 31.03.2021, scheduled 5 years ago

 

Beginning: 31.03.2021 – 10.00 PM

Ending: 01.04.2021 – 1.00 AM

Internal ref: DTCAB-1752

Impact: None

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on 31.03.2021 as from 10.00 PM on routing infrastructure.

 

The goal of this operation is to improve the usage of our International Backbone for communication between sewan belgium and our headquarter in order to obtain symmetrical routing.

During this timeframe, no impact is foreseen.

 

No intervention is needed from your side.  

 

Best regards;

SEWAN Technical Team

Tuesday 30th March 2021

No incidents reported

Monday 29th March 2021

No incidents reported

Sunday 28th March 2021

No incidents reported

Saturday 27th March 2021

No incidents reported

Friday 26th March 2021

No incidents reported

Thursday 25th March 2021

No incidents reported

Wednesday 24th March 2021

[SEWAN] Technical maintenance - 24.03.2021, scheduled 5 years ago

 

Beginning: 24.03.2021 – 10.00 PM

Ending: 25.03.2021 – 1.00 AM

Internal ref: DTCAB-1726

Impact: None

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on 24.03.2021 as from 10.00 PM on routing infrastructure.

 

The goal of this operation is to improve the usage of our International Backbone for communication between sewan belgium and our headquarter in order to obtain symmetrical routing.

 

During this timeframe, no impact is foreseen.

 

No intervention is needed from your side.  

 

Best regards;

SEWAN Technical Team

Tuesday 23rd March 2021

No incidents reported

Monday 22nd March 2021

No incidents reported