Beginning: 25.02.2026 – 12.00 AM
Ending: 25.02.2026 – 1.00 PM
Impact: Cloud firewall cluster 7 console not reachable
Dear Customer, Dear Partner,
Please be informed that our technical team will carry out maintenance on the firewall GUI (cluster 7).
During this maintenance window, the management console will not be accessible. No impact on production services is expected.
Thank you for your understanding.
Best regards,
SEWAN Technical Team
Beginning: 25.02.2026 – 06.00 PM
Ending: 25.02.2026 – 09.00 PM
Impact: none
Dear Customer, Dear Partner,
Please be informed that our technical team will perform a maintenance on our VOIP infrastructure.
No service disruption is expected during this maintenance window.
Best regards,
SEWAN Technical Team
Beginning: 02.03.2026 – 10.00 PM
Ending: 03.03.2026 – 06.00 AM
Impact: Two short service interruptions of a few minutes affecting Network, VoIP and Hosting services during switchover.
Dear Customer, Dear Partner,
Please be informed that our technical team will perform an upgrade on two network core devices.
During the scheduled maintenance window, you may experience two short service interruptions lasting a few minutes during service failover between our two datacenters. This may temporarily affect firewall cloud, Sophia VOIP telephony and hosting services.
No action is required on your side.
Best regards,
SEWAN Technical Team
Beginning: 04.03.2026 – 11.00 PM
Ending: 05.03.2026 – 02.00 AM
Impact: a few calls cut during VM migration (~5min)
Dear Customer, Dear Partner,
Please be informed that our technical team will perform a maintenance on our VOIP infrastructure.
During this maintenance window, we will be performing virtual machine migrations as part of our ongoing infrastructure optimization.
A few calls may be briefly interrupted (approximately 5 minutes)
We are taking all necessary measures to minimize the impact and duration of any disruption.
No action is required on your side.
Best regards,
SEWAN Technical Team
Beginning: 05.03.2026 – 06.00 AM
Ending: 05.03.2026 – 06.30 AM
Impact: PPPOE session restart - brief service interruption
Dear Customer, Dear Partner,
PlPlease be informed that our technical team will perform a maintenance on our VDSL/FTTH infrastructure.
During this maintenance window, we will perform a configuration update as part of our ongoing network optimization.
Active PPPoE sessions will be restarted, which may result in a brief service interruption.
We are taking all necessary measures to minimize the impact and duration of any disruption.
No action is required on your side.
Best regards,
SEWAN Technical Team