All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 07.09.2026

Beginning: 07.09.2026 – 09.00 PM

Ending: 08.09.2026– 02.00 AM

Impact: Temporary degradation of voice communications  

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Voip plateform.  

During the maintenance window, some calls may experience temporary service degradation, including increased jitter or latency.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 09.09.2026

Beginning: 09.09.2026 – 10.30 AM

Ending: 09.09.2026– 04.00 PM

Impact: online backup

 

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Cloud solutions.

 

During the maintenance window, the Veeam Online Backup service will be temporarily unavailable.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 10.09.2026

Beginning: 10.09.2026 – 12.00 AM

Ending: 10.09.2026– 03.00 PM

Impact: SSO access to the firewalls temporarily unavailable

 

Dear customer, dear partner,

 

Please be informed that our technical team will be performing scheduled maintenance on our Cloud Firewall infrastructure.

During the maintenance window, SSO access from Sophia to the firewalls may be temporarily unavailable for a few minutes.  

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 10.09.2026

Beginning: 10.09.2026 – 09.00 PM

Ending: 11.09.2026– 02.00 AM

Impact: Possible temporary voice communication disturbances.

 

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Voip plateform.  

During the maintenance window, some calls may experience temporary service degradation, including increased jitter or latency.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Sunday 16th May 2021

No incidents reported

Saturday 15th May 2021

No incidents reported

Friday 14th May 2021

No incidents reported

Thursday 13th May 2021

No incidents reported

Wednesday 12th May 2021

No incidents reported

Tuesday 11th May 2021

No incidents reported

Monday 10th May 2021

No incidents reported

Sunday 9th May 2021

No incidents reported

Saturday 8th May 2021

No incidents reported

Friday 7th May 2021

No incidents reported

Thursday 6th May 2021

No incidents reported

Wednesday 5th May 2021

sbcng.sewan.be (V5) [SEWAN] Unexpected disturbances - 05.05.2021

Beginning: 05.05.2021 – 2.45 PM

Ending: 05.05.2021 – 3.06 PM

Impact: V5 web porting unavailable

 

Dear customer dear partner,

from 2.45 PM to 3.06PM today, we noticed that our web portal sbcng.sewan.be was unreachable.

Our tecnical team immedialty spotted it and fixed it.

This had no imapct on our trunk services, nor impact to end customers.

 

Sewan Technical Team

 

Tuesday 4th May 2021

No incidents reported

Monday 3rd May 2021

No incidents reported

Sunday 2nd May 2021

No incidents reported