All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 30.04.2026

Beginning: 30.04.2026 – 10.00 PM

Ending: 30.04.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°2

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 05.05.2026

Beginning: 05.05.2026 – 10.00 PM

Ending: 05.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°3

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 06.05.2026

Beginning: 06.05.2026 – 09.00 PM

Ending: 06.05.2026 – 11.00 PM

 

Impact:

  • BLF on the V2
  • SBCng GUI will be not available for 5 minutes

 

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on our infra.

During this period, the GUI of SBCng may be unavailable for up to 5 minutes. BLF on the V2 portal may not function for up to 10 minutes. No impact on call services is expected.  

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 07.05.2026

Beginning: 07.05.2026 – 10.00 PM

Ending: 07.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°4

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 11.05.2026

Beginning: 11.05.2026 – 10.00 PM

Ending: 11.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°1

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 13.05.2026

Beginning: 13.05.2026 – 10.00 PM

Ending: 13.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°2

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 18.05.2026

Beginning: 18.05.2026 – 10.00 PM

Ending: 18.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°3

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Past Incidents

Thursday 10th June 2021

[SEWAN] Technical maintenance - 10.06.2021, scheduled 4 years ago

 

Beginning: 10.06.2021 – 9.00 PM

Ending: 11.06.2021 – 1.00 AM

Internal ref: DTCAB-1915

Impact:

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on 10.06.2021 as from 9.00 PM on Internet access infrastructure.

 

The goal of this maintenance is to test redundancy of our international broadband infrastructure.

 

During this timeframe, you may felt disconnections on xDSL services as well as on BGP sessions.

No intervention is needed from your side.  

 

Best regards;

SEWAN Technical Team

Tuesday 8th June 2021

[SEWAN] Technical maintenance - 08.06.2021, scheduled 4 years ago

 

Beginning: 08.06.2021 – 10.00 PM

Ending: 09.06.2021 – 1.00 AM

Internal ref: DTCAB-1913

Impact: Few minutes interruption of service on Cloud Firewall services

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on 08.06.2021 as from 10.00 PM on internet/cloud firewall (Fortigate) infrastructure.

 

The goal is to extend our Firewall cluster in Belgium.

 

During this timeframe, internet access lines having a cloud firewall feature will be disconnected for few minutes.

No intervention is needed from your side.  

 

Best regards;

SEWAN Technical Team

Friday 4th June 2021

No incidents reported

Thursday 3rd June 2021

No incidents reported

Wednesday 2nd June 2021

No incidents reported

Tuesday 1st June 2021

No incidents reported

Monday 31st May 2021

No incidents reported

Sunday 30th May 2021

No incidents reported

Saturday 29th May 2021

No incidents reported

Friday 28th May 2021

No incidents reported

Thursday 27th May 2021

No incidents reported

Wednesday 26th May 2021

No incidents reported

Tuesday 25th May 2021

No incidents reported

Monday 24th May 2021

No incidents reported

Sunday 23rd May 2021

No incidents reported

Saturday 22nd May 2021

No incidents reported

Friday 21st May 2021

No incidents reported