All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 07.09.2026

Beginning: 07.09.2026 – 09.00 PM

Ending: 08.09.2026– 02.00 AM

Impact: Temporary degradation of voice communications  

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Voip plateform.  

During the maintenance window, some calls may experience temporary service degradation, including increased jitter or latency.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 09.09.2026

Beginning: 09.09.2026 – 10.30 AM

Ending: 09.09.2026– 04.00 PM

Impact: online backup

 

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Cloud solutions.

 

During the maintenance window, the Veeam Online Backup service will be temporarily unavailable.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 10.09.2026

Beginning: 10.09.2026 – 12.00 AM

Ending: 10.09.2026– 03.00 PM

Impact: SSO access to the firewalls temporarily unavailable

 

Dear customer, dear partner,

 

Please be informed that our technical team will be performing scheduled maintenance on our Cloud Firewall infrastructure.

During the maintenance window, SSO access from Sophia to the firewalls may be temporarily unavailable for a few minutes.  

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 10.09.2026

Beginning: 10.09.2026 – 09.00 PM

Ending: 11.09.2026– 02.00 AM

Impact: Possible temporary voice communication disturbances.

 

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Voip plateform.  

During the maintenance window, some calls may experience temporary service degradation, including increased jitter or latency.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Sunday 17th October 2021

No incidents reported

Saturday 16th October 2021

No incidents reported

Friday 15th October 2021

No incidents reported

Thursday 14th October 2021

No incidents reported

Wednesday 13th October 2021

General communicate service [SEWAN] General information 13.10.2021

Beginning: 13.10.2021 – 09.27 AM

Ending: 13.10.2021 – 10.46 AM

Impact: OVH down

 

Dear customer, dear partner,

 

Please note that since 9.27AM this morning, we noticed that OVH is encountering issues of reachability, both on VoIP and websites.

Situation seems to be back to normal at 10.46AM.  

SEWAN Technical Team

Tuesday 12th October 2021

No incidents reported

Monday 11th October 2021

No incidents reported

Sunday 10th October 2021

No incidents reported

Saturday 9th October 2021

No incidents reported

Friday 8th October 2021

No incidents reported

Thursday 7th October 2021

No incidents reported

Wednesday 6th October 2021

No incidents reported

Tuesday 5th October 2021

No incidents reported

Monday 4th October 2021

Internet access - ADSL / VDSL [SEWAN] General information 04.10.2021

Beginning: 04.10.2021 – 5.35 PM

Ending: on going

Impact: Internet disturbances

 

Dear customer, dear partner,

 

Since 5.35PM today we noticed huge disturbances in our overall internet services.

We have been noticed that Facebook, Whatsapp and Instagram are running into troubles too.

At this moment, we cannot confirm the reliability of these information.

 

SEWAN Technical Team

Sunday 3rd October 2021

No incidents reported