All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 28.04.2026

Beginning: 28.04.2026 – 10.00 PM

Ending: 28.04.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°1

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 30.04.2026

Beginning: 30.04.2026 – 10.00 PM

Ending: 30.04.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°2

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 05.05.2026

Beginning: 05.05.2026 – 10.00 PM

Ending: 05.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°3

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 06.05.2026

Beginning: 06.05.2026 – 09.00 PM

Ending: 06.05.2026 – 11.00 PM

 

Impact:

  • BLF on the V2
  • SBCng GUI will be not available for 5 minutes

 

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on our infra.

During this period, the GUI of SBCng may be unavailable for up to 5 minutes. BLF on the V2 portal may not function for up to 10 minutes. No impact on call services is expected.  

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 07.05.2026

Beginning: 07.05.2026 – 10.00 PM

Ending: 07.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°4

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 11.05.2026

Beginning: 11.05.2026 – 10.00 PM

Ending: 11.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°1

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 13.05.2026

Beginning: 13.05.2026 – 10.00 PM

Ending: 13.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°2

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 18.05.2026

Beginning: 18.05.2026 – 10.00 PM

Ending: 18.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°3

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Past Incidents

Friday 19th November 2021

No incidents reported

Thursday 18th November 2021

No incidents reported

Wednesday 17th November 2021

[SEWAN] Technical maintenance - 17.11.2021 + 18.11.2021, scheduled 4 years ago

Beginning: 17.11.2021 – 09.00 PM

Ending: 19.11.2021 – 01.00 AM

Internal ref: DTCAB-2341

Impact: Cut of Proximus internet lines for 3 to 5 minutes

 

Dear customer, dear partner,

 

Please note that our technical team will perform two maintenances on 17.11.2021 from 9.00 PM to 1.00 AM, and on 17.11.2021 from 9.00 PM to 1.00 AM.

 

During these two timeframes, all our internet access links will experience a brief disconnection of 2 to 5 minutes maximum.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Tuesday 16th November 2021

No incidents reported

Monday 15th November 2021

No incidents reported

Sunday 14th November 2021

No incidents reported

Saturday 13th November 2021

No incidents reported

Friday 12th November 2021

No incidents reported

Thursday 11th November 2021

No incidents reported

Wednesday 10th November 2021

No incidents reported

Tuesday 9th November 2021

No incidents reported

Monday 8th November 2021

No incidents reported

Sunday 7th November 2021

No incidents reported

Saturday 6th November 2021

No incidents reported

Friday 5th November 2021

No incidents reported