Past Incidents

Beginning: 09.12.2021 – 1.00 AM

Ending: 09.12.2021 – 3.30 AM

Internal ref: DTCAB-2379 + DTCAB-2404 + DTCAB-2394

Impact: Short disturbances on xDSL and FTTH lines

Dear customer, dear partner,

In order to keep increasing our Internet redundancy, please note that our technical team will perform maintenances on 09.12.2021 from 1.00 AM to 3.30 AM on our xDSL and FTTH infrastructure.

During this timeframe, a maximum of 5 minutes can be foreseen.

No intervention is needed from your side.    

SEWAN Technical Team

Beginning: 07.12.2021 – 11.00 AM

Ending: 07.12.2021 – 4.35 PM

Impact: Telenet porting impossible

UPDATE : situation fixed at 4.35 PM

Dear customer, dear partner,

Please note that Telenet informed us that part of their systems were down. Consequently, no porting from Telenet is possible at the moment

No ETA has been communicated at this stage.

SEWAN Technical Team