All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 07.09.2026

Beginning: 07.09.2026 – 09.00 PM

Ending: 08.09.2026– 02.00 AM

Impact: Temporary degradation of voice communications  

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Voip plateform.  

During the maintenance window, some calls may experience temporary service degradation, including increased jitter or latency.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 09.09.2026

Beginning: 09.09.2026 – 10.30 AM

Ending: 09.09.2026– 04.00 PM

Impact: online backup

 

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Cloud solutions.

 

During the maintenance window, the Veeam Online Backup service will be temporarily unavailable.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 10.09.2026

Beginning: 10.09.2026 – 12.00 AM

Ending: 10.09.2026– 03.00 PM

Impact: SSO access the firewalls temporarily unavailable

 

Dear customer, dear partner,

 

Please be informed that our technical team will be performing scheduled maintenance on our Cloud Firewall infrastructure.

During the maintenance window, SSO access from Sophia to the firewalls may be temporarily unavailable for a few minutes.  

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 10.09.2026

Beginning: 10.09.2026 – 09.00 PM

Ending: 11.09.2026– 02.00 AM

Impact: Possible temporary voice communication disturbances.

 

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our Voip plateform.  

During the maintenance window, some calls may experience temporary service degradation, including increased jitter or latency.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Sunday 26th December 2021

No incidents reported

Saturday 25th December 2021

No incidents reported

Friday 24th December 2021

[SEWAN] General information 24.12.2021, scheduled 4 years ago

 

Beginning: 24.12.2021 – 12.30 AM

Ending: 24.12.2021 – 5.00 PM

Impact: Customer Care closed

 

Dear customer, dear partner,

 

Please note that our office will exceptionally be closed on 24th of December 2021 at 12.30 AM

We will be pleased to welcome your calls again as from 27.12.2021 at 9.00 AM.

 

Best wishes for 2022 !!

SEWAN Team

Thursday 23rd December 2021

No incidents reported

Wednesday 22nd December 2021

No incidents reported

Tuesday 21st December 2021

No incidents reported

Monday 20th December 2021

No incidents reported

Sunday 19th December 2021

No incidents reported

Saturday 18th December 2021

No incidents reported

Friday 17th December 2021

No incidents reported

Thursday 16th December 2021

No incidents reported

Wednesday 15th December 2021

No incidents reported

Tuesday 14th December 2021

No incidents reported

Monday 13th December 2021

No incidents reported

Sunday 12th December 2021

No incidents reported