Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 16.02.2026

Beginning: 16.02.2026 – 10.00 PM

Ending: 17.02.2026 – 06.00 AM

 

Impact: Two short service interruptions of a few minutes affecting Network, VoIP and Hosting services during switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform an upgrade on two network core devices.

 

During the scheduled maintenance window, you may experience two short service interruptions lasting a few minutes during service failover between our two datacenters. This may temporarily affect firewall cloud, Sophia VOIP telephony and hosting services.

 

No action is required on your side.

 

Best regards,

[SEWAN] Technical maintenance - 17.02.2026

Beginning: 17.02.2026 – 10.00 PM

Ending: 18.02.2026 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewalls cluster 1.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Monday 4th July 2022

[SEWAN] Technical maintenance - 04.07.2022, scheduled 3 years ago

 

Beginning: 04.07.2022 – 11.00 PM

Ending: 05.07.2022 – 3.00 AM

Internal ref: DTCAB-2366

Impact: maximum of 5 consecutive minutes of instability or downtime on internet access and voip services.

 

Dear customer, dear partner,

 

In order to keep increasing our Internet redundancy, please note that our technical team will perform maintenances on 04.07.2022 from 11.00 PM to 05.07.2022 3.00 AM on our internet access and voip services.

 

During this timeframe, a maximum of 5 minutes of instability or downtime is foreseen.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Wednesday 29th June 2022

No incidents reported

Tuesday 28th June 2022

No incidents reported

Monday 27th June 2022

No incidents reported

Sunday 26th June 2022

No incidents reported

Saturday 25th June 2022

No incidents reported

Friday 24th June 2022

No incidents reported

Thursday 23rd June 2022

No incidents reported

Wednesday 22nd June 2022

No incidents reported

Tuesday 21st June 2022

No incidents reported

Monday 20th June 2022

No incidents reported

Sunday 19th June 2022

No incidents reported

Saturday 18th June 2022

No incidents reported

Friday 17th June 2022

No incidents reported

Thursday 16th June 2022

No incidents reported

Wednesday 15th June 2022

No incidents reported