Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 16.02.2026

Beginning: 16.02.2026 – 10.00 PM

Ending: 17.02.2026 – 06.00 AM

 

Impact: Two short service interruptions of a few minutes affecting Network, VoIP and Hosting services during switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform an upgrade on two network core devices.

 

During the scheduled maintenance window, you may experience two short service interruptions lasting a few minutes during service failover between our two datacenters. This may temporarily affect firewall cloud, Sophia VOIP telephony and hosting services.

 

No action is required on your side.

 

Best regards,

[SEWAN] Technical maintenance - 17.02.2026

Beginning: 17.02.2026 – 10.00 PM

Ending: 18.02.2026 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewalls cluster 1.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Tuesday 6th September 2022

No incidents reported

Monday 5th September 2022

No incidents reported

Sunday 4th September 2022

No incidents reported

Saturday 3rd September 2022

No incidents reported

Friday 2nd September 2022

No incidents reported

Thursday 1st September 2022

No incidents reported

Wednesday 31st August 2022

No incidents reported

Tuesday 30th August 2022

No incidents reported

Monday 29th August 2022

No incidents reported

Sunday 28th August 2022

No incidents reported

Saturday 27th August 2022

No incidents reported

Friday 26th August 2022

[SEWAN] General information 26.08.2022, scheduled 3 years ago

 

************ Nederlands ************

Beste klant, beste partner,

 

Via deze weg brengen we u ervan op de hoogte dat heel ons team op vrijdag 26.08.22, 's middags van een momentje samen zal genieten. Daarom zal onze klantendienst die dag uitzonderlijk gesloten zijn vanaf 12.30 uur.

Als u een nummeroverdracht of een andere onderwerp gepland heeft dat onze tussenkomst vereist op die dag, gelieve er dan voor te zorgen dat deze tijdig kunnen worden afgerond.

 

Met dank voor uw vertrouwen en tot binnenkort.

het Sewan Team.

 

************ Français ************

Cher client, cher partenaire,

 

Veuillez noter que notre équipe va profiter d'un moment de convivialité ensemble le 26.08.22 en après-midi. Par conséquent, notre service clientèle sera exceptionnellement fermé à partir de 12h30 ce jour-là.

Si vous avez prévu un portage de numéro ou toute autre action nécessitant notre intervention durant ce jour, veuillez svp vous assurer que celle-ci puisse être finalisée avant 12h30.

 

Merci de votre confiance et à bientôt.

L'équipe de Sewan.

 

************ English ************

Dear customer, dear partner,

 

Please note that our team will enjoy a moment all together on Friday 26.08.22 in the afternoon. Therefore, our customer service will exceptionally close at 12.30 AM on that day.

If you have planned number porting or any other action requiring our intervention during that day, please make sur it can be finalized before this time.

 

Thank you for your trust and see you soon.

The Sewan Team.

Thursday 25th August 2022

No incidents reported

Wednesday 24th August 2022

No incidents reported

Tuesday 23rd August 2022

No incidents reported