Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 16.02.2026

Beginning: 16.02.2026 – 10.00 PM

Ending: 17.02.2026 – 06.00 AM

 

Impact: Two short service interruptions of a few minutes affecting Network, VoIP and Hosting services during switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform an upgrade on two network core devices.

 

During the scheduled maintenance window, you may experience two short service interruptions lasting a few minutes during service failover between our two datacenters. This may temporarily affect firewall cloud, Sophia VOIP telephony and hosting services.

 

No action is required on your side.

 

Best regards,

[SEWAN] Technical maintenance - 17.02.2026

Beginning: 17.02.2026 – 10.00 PM

Ending: 18.02.2026 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewalls cluster 1.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Friday 16th June 2023

No incidents reported

Thursday 15th June 2023

No incidents reported

Wednesday 14th June 2023

No incidents reported

Tuesday 13th June 2023

No incidents reported

Monday 12th June 2023

No incidents reported

Sunday 11th June 2023

No incidents reported

Saturday 10th June 2023

No incidents reported

Friday 9th June 2023

No incidents reported

Thursday 8th June 2023

Mobile service [SEWAN] Unexpected disturbances - 08.06.2023

Beginning: 08.06.2023 – 08.30 AM Endding :08.06.2023 - 1.00 PM

Impact: network issues

 

Dear customer, dear partner,

Since this morning, some cities seems affected by a problem of coverage on the Proximus network caused data/voice problem.

We have received complaints from Mons / Ath /Grez Doiceau / Waterloo.

Problem was solved at 1PM after technical restart.

Sorry for the inconvenience.

...............................

 

Best regards;

SEWAN technical team

Wednesday 7th June 2023

No incidents reported

Tuesday 6th June 2023

No incidents reported

Monday 5th June 2023

No incidents reported

Sunday 4th June 2023

No incidents reported

Saturday 3rd June 2023

No incidents reported

Friday 2nd June 2023

No incidents reported