All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 06.01.2026

Beginning: 06.01.2026 – 06.30 AM

Ending: 06.01.2026 – 08.30 AM

 

Impact: small number of packets may be lost on internet access

 

Dear customer, dear partner,

On January 6th, 2026, from 06:30 AM, a planned maintenance will be carried out to migrate the Proximus Brussels xDSL/FTTH collection to a 100 Gbps capacity. During the operation, the main collection will be temporarily switched to the Leuven backup site, which may result in packet loss. Once the upgrade is completed, traffic will be switched back to Brussels, during which additional packet loss may also occur.

No intervention is needed from your side.

 

Kind regards,

SEWAN Technical Team

[SEWAN] Technical maintenance - 09.01.2026

Beginning: 09.01.2026 – 00.00 AM

Ending: 09.01.2026 – 05.00 AM

 

Impact: no impact expected

 

Dear customer, dear partner,

 

Eurofiber will be performing maintenance on its infrastructure in Leuven, which will have an impact on the backup NNI. No impact is expected on your end.

 

Kind regards,

SEWAN Technical Team

Past Incidents

Monday 25th December 2023

No incidents reported

Sunday 24th December 2023

No incidents reported

Saturday 23rd December 2023

No incidents reported

Friday 22nd December 2023

No incidents reported

Thursday 21st December 2023

No incidents reported

Wednesday 20th December 2023

No incidents reported

Tuesday 19th December 2023

[SEWAN] Technical maintenance - 18.12.2023, scheduled 2 years ago

Beginning: 18.12.2023 – 10:00 PM

Ending: 19.12.2023 – 02.30 AM

 

Impact: Voice cut

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on Sophia VOIP plateform.

 

An interruption of a few minutes in ongoing calls is to be expected during this intervention. (Trunk and Hosted Telephony.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Monday 18th December 2023

No incidents reported

Sunday 17th December 2023

No incidents reported

Saturday 16th December 2023

No incidents reported

Friday 15th December 2023

No incidents reported

Thursday 14th December 2023

No incidents reported

Wednesday 13th December 2023

No incidents reported

Tuesday 12th December 2023

No incidents reported

Monday 11th December 2023

No incidents reported