All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 21.04.2026

Beginning: 21.04.2026 – 11.00 PM

Ending: 22.04.2026 – 02.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 3.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 22.04.2026

Beginning: 22.04.2026 – 09.00 PM

Ending: 22.04.2026 – 11.00 PM

 

Impact: - VOIP plateforms and Porting Tool GUI will be not available for 5 minutes

 

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on our infra.

 

During this period, the GUIs of our various VoIP platforms may be unavailable for up to 5 minutes. No impact on call services is expected.  

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Past Incidents

Tuesday 30th January 2024

General communicate service [SEWAN] Unexpected disturbances - 30.01.2023

Beginning: 30.01.2024

Impact: difficulty to reach Orange mobile

 

Dear customer, dear partner,

 

Since this morning many calls to Orange have been rejected.

...............................

 

Best regards;

SEWAN technical team

Monday 29th January 2024

No incidents reported

Sunday 28th January 2024

No incidents reported

Saturday 27th January 2024

No incidents reported

Friday 26th January 2024

No incidents reported

Thursday 25th January 2024

No incidents reported

Wednesday 24th January 2024

No incidents reported

Tuesday 23rd January 2024

No incidents reported

Monday 22nd January 2024

[SEWAN] Technical maintenance - 21.01.2024, scheduled 2 years ago

Beginning: 21.01.2024 – 10.00 PM

Ending: 22.01.2024 – 03.00AM

Internal ref: DTCAB-4661

 

Impact: cut of few calls (~2) at 10pm on each clusters

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a cut of calls is expected.

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

Sunday 21st January 2024

No incidents reported

Saturday 20th January 2024

No incidents reported

Friday 19th January 2024

No incidents reported

Thursday 18th January 2024

No incidents reported

Wednesday 17th January 2024

No incidents reported

Tuesday 16th January 2024

No incidents reported

Monday 15th January 2024

No incidents reported