All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 06.01.2026

Beginning: 06.01.2026 – 06.30 AM

Ending: 06.01.2026 – 08.30 AM

 

Impact: small number of packets may be lost on internet access

 

Dear customer, dear partner,

On January 6th, 2026, from 06:30 AM, a planned maintenance will be carried out to migrate the Proximus Brussels xDSL/FTTH collection to a 100 Gbps capacity. During the operation, the main collection will be temporarily switched to the Leuven backup site, which may result in packet loss. Once the upgrade is completed, traffic will be switched back to Brussels, during which additional packet loss may also occur.

No intervention is needed from your side.

 

Kind regards,

SEWAN Technical Team

[SEWAN] Technical maintenance - 09.01.2026

Beginning: 09.01.2026 – 00.00 AM

Ending: 09.01.2026 – 05.00 AM

 

Impact: no impact expected

 

Dear customer, dear partner,

 

Eurofiber will be performing maintenance on its infrastructure in Leuven, which will have an impact on the backup NNI. No impact is expected on your end.

 

Kind regards,

SEWAN Technical Team

Past Incidents

Monday 5th February 2024

No incidents reported

Sunday 4th February 2024

No incidents reported

Saturday 3rd February 2024

No incidents reported

Friday 2nd February 2024

No incidents reported

Thursday 1st February 2024

No incidents reported

Wednesday 31st January 2024

No incidents reported

Tuesday 30th January 2024

General communicate service [SEWAN] Unexpected disturbances - 30.01.2023

Beginning: 30.01.2024

Impact: difficulty to reach Orange mobile

 

Dear customer, dear partner,

 

Since this morning many calls to Orange have been rejected.

...............................

 

Best regards;

SEWAN technical team

Monday 29th January 2024

No incidents reported

Sunday 28th January 2024

No incidents reported

Saturday 27th January 2024

No incidents reported

Friday 26th January 2024

No incidents reported

Thursday 25th January 2024

No incidents reported

Wednesday 24th January 2024

No incidents reported

Tuesday 23rd January 2024

No incidents reported

Monday 22nd January 2024

No incidents reported