All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 06.01.2026

Beginning: 06.01.2026 – 06.30 AM

Ending: 06.01.2026 – 08.30 AM

 

Impact: small number of packets may be lost on internet access

 

Dear customer, dear partner,

On January 6th, 2026, from 06:30 AM, a planned maintenance will be carried out to migrate the Proximus Brussels xDSL/FTTH collection to a 100 Gbps capacity. During the operation, the main collection will be temporarily switched to the Leuven backup site, which may result in packet loss. Once the upgrade is completed, traffic will be switched back to Brussels, during which additional packet loss may also occur.

No intervention is needed from your side.

 

Kind regards,

SEWAN Technical Team

[SEWAN] Technical maintenance - 09.01.2026

Beginning: 09.01.2026 – 00.00 AM

Ending: 09.01.2026 – 05.00 AM

 

Impact: no impact expected

 

Dear customer, dear partner,

 

Eurofiber will be performing maintenance on its infrastructure in Leuven, which will have an impact on the backup NNI. No impact is expected on your end.

 

Kind regards,

SEWAN Technical Team

Past Incidents

Monday 18th March 2024

No incidents reported

Sunday 17th March 2024

No incidents reported

Saturday 16th March 2024

No incidents reported

Friday 15th March 2024

No incidents reported

Thursday 14th March 2024

No incidents reported

Wednesday 13th March 2024

No incidents reported

Tuesday 12th March 2024

No incidents reported

Monday 11th March 2024

[SEWAN] Technical maintenance - 10.03.2024, scheduled 1 year ago

Beginning: 10.03.2024 - 6:00 AM

Ending: 11.03.2024 - 3:00 PM

Internal ref: DTCAB-4784

Impact: instability on legacy telephony services

 

Dear customer, dear partner,

As previously communicated, please note that our technical team will perform the migration of our V1 platform.

This can result in few instability on our V2, and may force a new registration on V2 for customers previously on V1.

 

 

May you need our assistance, please contact our customer success team : support@sewan.be.

 

Best regards;

SEWAN Technical Team

Sunday 10th March 2024

No incidents reported

Saturday 9th March 2024

No incidents reported

Friday 8th March 2024

No incidents reported

Thursday 7th March 2024

No incidents reported

Wednesday 6th March 2024

No incidents reported

Tuesday 5th March 2024

No incidents reported

Monday 4th March 2024

No incidents reported