All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 15.04.2026

Beginning: 15.04.2026 – 10.00 PM

Ending: 16.04.2026 – 09.00 AM

 

Impact: none  

Dear customer, dear partner,

Please note that our technical team will perform a security update on our V2 infrastructure.  

During this period, no impact is expected.  

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 15.04.2026

Beginning: 15.04.2026 – 10.00 PM

Ending: 15.04.2026 – 00.00 AM

 

Impact: none  

Dear customer, dear partner,

Please note that our technical team will perform maintenance on our backbone.  

During this period, no impact is expected.  

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 21.04.2026

Beginning: 21.04.2026 – 11.00 PM

Ending: 22.04.2026 – 02.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 3.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 22.04.2026

Beginning: 22.04.2026 – 09.00 PM

Ending: 22.04.2026 – 11.00 PM

 

Impact: - VOIP plateforms and Porting Tool GUI will be not available for 5 minutes

 

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on our infra.

 

During this period, the GUIs of our various VoIP platforms may be unavailable for up to 5 minutes. No impact on call services is expected.  

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Past Incidents

Friday 29th March 2024

[SEWAN] Technical maintenance - 28.03.2024, scheduled 2 years ago

Beginning: 28.03.2024 – 10:00 PM

Ending: 29.03.2024 – 02.00 AM

 

Impact: Voice cut

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on Sophia VoIP platform.

 

An interruption of a few minutes in ongoing calls is to be expected during this intervention (Trunk and Hosted Telephony).

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Monday 25th March 2024

No incidents reported

Sunday 24th March 2024

No incidents reported

Saturday 23rd March 2024

No incidents reported

Friday 22nd March 2024

No incidents reported

Thursday 21st March 2024

No incidents reported

Wednesday 20th March 2024

[SEWAN] Technical maintenance - 19.03.2024, scheduled 2 years ago

Beginning: 19.03.2024 – 11.00 PM

Ending: 20.03.2024 – 01.00 AM

Impact: Few packet loss and SSL-VPN disconnection while switchover.

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on firewall

During this timeframe, you will encountered few packet loss and SSL-VPN disconnection while switchover.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

[SEWAN] Unexpected disturbances - 20.03.2024

Beginning: 20.03.2024 - 01.30 PM

Ending: 20.03.2024 - 04.50 PM

Impact: Data issue

  

Dear customer, dear partner,  

 

We are experiencing data problems on the mobile network. It's under investigation.

  

Best regards;  

SEWAN technical team

Tuesday 19th March 2024

No incidents reported

Monday 18th March 2024

No incidents reported

Sunday 17th March 2024

No incidents reported

Saturday 16th March 2024

No incidents reported

Friday 15th March 2024

No incidents reported

Thursday 14th March 2024

No incidents reported

Wednesday 13th March 2024

No incidents reported

Tuesday 12th March 2024

No incidents reported

Monday 11th March 2024

No incidents reported