Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 16.02.2026

Beginning: 16.02.2026 – 10.00 PM

Ending: 17.02.2026 – 06.00 AM

 

Impact: Two short service interruptions of a few minutes affecting Network, VoIP and Hosting services during switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform an upgrade on two network core devices.

 

During the scheduled maintenance window, you may experience two short service interruptions lasting a few minutes during service failover between our two datacenters. This may temporarily affect firewall cloud, Sophia VOIP telephony and hosting services.

 

No action is required on your side.

 

Best regards,

Past Incidents

Friday 5th April 2024

No incidents reported

Thursday 4th April 2024

No incidents reported

Wednesday 3rd April 2024

Centrex Sewan [SEWAN] Unexpected disturbances - 03.04.2024

Beginning: 03.04.2024 – 01.30 PM Endding : 03.04.2024 - 01.45 PM

Impact: Sophia

 

Dear customer, dear partner,

 

For the past few minutes, we have been experiencing audio quality problems on Sophia telephony (Trunk and Hosted Telephony). Our engineers are currently investigating.

 

...............................

 

Best regards;

SEWAN technical team

Tuesday 2nd April 2024

No incidents reported

Monday 1st April 2024

No incidents reported

Sunday 31st March 2024

No incidents reported

Saturday 30th March 2024

No incidents reported

Friday 29th March 2024

No incidents reported

Thursday 28th March 2024

[SEWAN] Technical maintenance - 27.03.2024, scheduled 1 year ago

Beginning: 27.03.2024– 11.00 PM

Ending: 28.03.2024– 04.00 AM  

Internal ref: DTCAB-4820  

Impact: possible disconnection

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on CORE ROUTER.

 

During this timeframe, some access links may be disconnected and reconnected in another location. In case of problem, you can force 188.60.10.56 as L2TP server.

  

Best regards;

  

SEWAN Technical Team

Wednesday 27th March 2024

No incidents reported

Tuesday 26th March 2024

No incidents reported

Monday 25th March 2024

No incidents reported

Sunday 24th March 2024

No incidents reported

Saturday 23rd March 2024

No incidents reported

Friday 22nd March 2024

No incidents reported