All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 13.01.2026

Beginning: 13.01.2026 – 10.00 PM

Ending: 14.01.2026 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewalls cluster 3.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Thursday 20th June 2024

Mobile service [SEWAN] Unexpected disturbances - 20.06.2024

   

Beginning: 20.06.2024 – 09.40 AM

Ending: 20.06.2024 – 10.15 AM

Impact: Voice and DATA

 

Dear customer, dear partner,

The mobile network was impacted by a voice and data problem from 09h40 till 09h50. Aftercare and rootcause analysis is still ongoing.

...............................

 

Best regards;

SEWAN technical team

Wednesday 19th June 2024

No incidents reported

Tuesday 18th June 2024

No incidents reported

Monday 17th June 2024

No incidents reported

Sunday 16th June 2024

No incidents reported

Saturday 15th June 2024

No incidents reported

Friday 14th June 2024

No incidents reported

Thursday 13th June 2024

No incidents reported

Wednesday 12th June 2024

No incidents reported

Tuesday 11th June 2024

[SEWAN] Unexpected disturbances - 11.06.2024

Beginning 11.06.2024 - 11.30 AM Ending 11.06.2024 - 12.30 AM

Impact: Mobile Calls Failure

Dear customer, dear partner,

Since 11.30AM, some incoming calls to Proximus mobiles don't work. A ticket is opened for analysis.

Sorry for the inconvenience.

...............................

Best regards;

SEWAN technical team

Monday 10th June 2024

No incidents reported

Sunday 9th June 2024

No incidents reported

Saturday 8th June 2024

No incidents reported

Friday 7th June 2024

No incidents reported

Thursday 6th June 2024

No incidents reported