All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 09.01.2026

Beginning: 09.01.2026 – 00.00 AM

Ending: 09.01.2026 – 05.00 AM

 

Impact: no impact expected

 

Dear customer, dear partner,

 

Eurofiber will be performing maintenance on its infrastructure in Leuven, which will have an impact on the backup NNI. No impact is expected on your end.

 

Kind regards,

SEWAN Technical Team

[SEWAN] Technical maintenance - 11.01.2026

Beginning: 11.01.2026 – 09.00 AM

Ending: 11.01.2026 – 8.00 PM

 

Impact: Cloud DC console not available

 

Dear customer, dear partner,

We will be performing scheduled maintenance on the Cloud Datacenter Sophia GO.

During this maintenance window, access to the management console will be unavailable. As a result, restoration operations and configuration changes will not be possible.

However, all virtual machines will remain in service and continue to run normally throughout the maintenance.

 

Kind regards,

SEWAN Technical Team

Past Incidents

Tuesday 9th July 2024

[SEWAN] Technical maintenance - 08.07.2024, scheduled 1 year ago

Beginning: 08.07.2024 – 10.00 PM

Ending: 09.07.2024 – 01.00 AM

Internal ref: DTCAB-5111

Impact: session lost for a few minutes

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on Mikrotik CCR-2004. The Goal is to upgrade the firmware to the version 7.13.5 to fix an OSPF bug and enable Active/Active mode. During this period, your CPE will be unreachable for a new minutes and you we lost your internet session.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Sunday 7th July 2024

No incidents reported

Saturday 6th July 2024

No incidents reported

Friday 5th July 2024

[SEWAN] Unexpected disturbances - 05.05.2024

Beginning: 05.07.2024 12:35 AM

Impact : customer VMs rebooted

 

Dear customer, dear partner,

 

We faced a crash ESX on CloudDC platform. Some VMs hosted on it rebooted automatically on another host.

 

Sorry for the inconvenience.

   

Best regards;

SEWAN technical team

Thursday 4th July 2024

No incidents reported

Wednesday 3rd July 2024

No incidents reported

Tuesday 2nd July 2024

No incidents reported

Monday 1st July 2024

No incidents reported

Sunday 30th June 2024

No incidents reported

Saturday 29th June 2024

No incidents reported

Friday 28th June 2024

No incidents reported

Thursday 27th June 2024

No incidents reported

Wednesday 26th June 2024

No incidents reported

Tuesday 25th June 2024

No incidents reported

Monday 24th June 2024

No incidents reported

Sunday 23rd June 2024

No incidents reported