Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 06.01.2026

Beginning: 06.01.2026 – 06.30 AM

Ending: 06.01.2026 – 08.30 AM

 

Impact: small number of packets may be lost on internet access

 

Dear customer, dear partner,

On January 6th, 2026, from 06:30 AM, a planned maintenance will be carried out to migrate the Proximus Brussels xDSL/FTTH collection to a 100 Gbps capacity. During the operation, the main collection will be temporarily switched to the Leuven backup site, which may result in packet loss. Once the upgrade is completed, traffic will be switched back to Brussels, during which additional packet loss may also occur.

No intervention is needed from your side.

 

Kind regards,

SEWAN Technical Team

[SEWAN] Technical maintenance - 09.01.2026

Beginning: 09.01.2026 – 00.00 AM

Ending: 09.01.2026 – 05.00 AM

 

Impact: no impact expected

 

Dear customer, dear partner,

 

Eurofiber will be performing maintenance on its infrastructure in Leuven, which will have an impact on the backup NNI. No impact is expected on your end.

 

Kind regards,

SEWAN Technical Team

Past Incidents

Sunday 21st July 2024

No incidents reported

Saturday 20th July 2024

No incidents reported

Friday 19th July 2024

General communicate service [SEWAN] General information 19.07.2024

 

Beginning: 19.07.2024 – 09.00 AM

Impact: Worldwide Microsoft services degraded

 

Dear customer, dear partner,

 

Please note that since 9.00 AM this morning, Microsoft has communicated a serious breakdown on their worldwide services.

At this stage, Sewan is not directly impacted. All our services are in service. We may expect, though, to encounter side effects toward third parties services.

 

SEWAN Technical Team

Thursday 18th July 2024

No incidents reported

Wednesday 17th July 2024

No incidents reported

Tuesday 16th July 2024

No incidents reported

Monday 15th July 2024

No incidents reported

Sunday 14th July 2024

No incidents reported

Saturday 13th July 2024

No incidents reported

Friday 12th July 2024

No incidents reported

Thursday 11th July 2024

No incidents reported

Wednesday 10th July 2024

No incidents reported

Tuesday 9th July 2024

No incidents reported

Monday 8th July 2024

No incidents reported

Sunday 7th July 2024

No incidents reported