Beginning: 17.02.2026 – 10.00 PM

Ending: 18.02.2026 – 03.00 AM

Impact: Few packet loss and SSL-VPN disconnection while switchover.

Dear Customer, Dear Partner,

Please be informed that our technical team will perform maintenance on firewalls cluster 1.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

Thank you for your understanding.

Best regards;

SEWAN Technical Team

Beginning: 18.02.2026 – 12.00 AM

Ending: 18.02.2026 – 1.00 PM

Impact: Cloud firewall cluster 12 console not reachable

Dear Customer, Dear Partner,

Please be informed that our technical team will carry out maintenance on the firewall GUI (cluster 12).

During this maintenance window, the management console will not be accessible. No impact on production services is expected.

Thank you for your understanding.

Best regards;

SEWAN Technical Team

Beginning: 19.02.2026 – 12.00 AM

Ending: 19.02.2026 – 1.00 PM

Impact: Cloud firewall cluster 13 console not reachable

Dear Customer, Dear Partner,

Please be informed that our technical team will carry out maintenance on the firewall GUI (cluster 13).

During this maintenance window, the management console will not be accessible. No impact on production services is expected.

Thank you for your understanding.

Best regards;

SEWAN Technical Team

Beginning: 23.02.2026 – 09.00 AM

Ending: 23.02.2026 – 5.00 PM

Impact: backup and restore not available on Cloud DC

Dear Customer, Dear Partner,

Please be informed that our technical team will carry out maintenance on Veeam (upgrade to V13).

During this maintenance window, the backup and restore will be not available.

No impact on production services is expected.

Thank you for your understanding.

Best regards;

SEWAN Technical Team