Beginning: 02.07.2026 – 11.00 PM

Ending: 03.07.2026 – 04.00 AM

Impact: Few packet loss and SSL-VPN disconnection while switchover.

Dear Customer, Dear Partner,

Please be informed that our technical team will perform maintenance on firewall cluster 1,2 and 4.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

Thank you for your understanding.

Best regards;

SEWAN Technical Team

Beginning: 08.07.2026 – 09.30 PM

Ending: 09.07.2026 – 02.00 AM

Impact: Hosted Telephony Provisionning

Dear Customer, Dear Partner,

Please be informed that our technical team will perform maintenance on the Hosted Telephony platform.

During the maintenance window, changes made in Sophia, as well as device provisioning, may not be processed or applied until the maintenance has been completed.

Thank you for your understanding.

Best regards;

SEWAN Technical Team