All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 06.01.2026

Beginning: 06.01.2026 – 06.30 AM

Ending: 06.01.2026 – 08.30 AM

 

Impact: small number of packets may be lost on internet access

 

Dear customer, dear partner,

On January 6th, 2026, from 06:30 AM, a planned maintenance will be carried out to migrate the Proximus Brussels xDSL/FTTH collection to a 100 Gbps capacity. During the operation, the main collection will be temporarily switched to the Leuven backup site, which may result in packet loss. Once the upgrade is completed, traffic will be switched back to Brussels, during which additional packet loss may also occur.

No intervention is needed from your side.

 

Kind regards,

SEWAN Technical Team

[SEWAN] Technical maintenance - 09.01.2026

Beginning: 09.01.2026 – 00.00 AM

Ending: 09.01.2026 – 05.00 AM

 

Impact: no impact expected

 

Dear customer, dear partner,

 

Eurofiber will be performing maintenance on its infrastructure in Leuven, which will have an impact on the backup NNI. No impact is expected on your end.

 

Kind regards,

SEWAN Technical Team

Past Incidents

Monday 23rd June 2025

No incidents reported

Sunday 22nd June 2025

No incidents reported

Saturday 21st June 2025

No incidents reported

Friday 20th June 2025

No incidents reported

Thursday 19th June 2025

No incidents reported

Wednesday 18th June 2025

No incidents reported

Tuesday 17th June 2025

No incidents reported

Monday 16th June 2025

No incidents reported

Sunday 15th June 2025

No incidents reported

Saturday 14th June 2025

No incidents reported

Friday 13th June 2025

No incidents reported

Thursday 12th June 2025

No incidents reported

Wednesday 11th June 2025

No incidents reported

Tuesday 10th June 2025

Sophia [SEWAN] Unexpected disturbances - 10.06.2025

Beginning: 10.06.2025 – 09.00 AM Ending: 10.6.2025 - 1.00 PM

Impact: new customer creation

 

Dear customer, dear partner,

Following the migration of customer creation in Sophia GO, it's temporarily difficult to create a new one. Our teams work to fix the problem.

Sorry for the inconvenience.

...............................

 

Best regards;

SEWAN technical team

Monday 9th June 2025

No incidents reported