All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 12.01.2026

Beginning: 12.01.2026 – 10.00 PM

Ending: 13.01.2026 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewalls cluster 13.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 13.01.2026

Beginning: 13.01.2026 – 10.00 PM

Ending: 14.01.2026 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewalls cluster 3.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Monday 30th June 2025

[SEWAN] Technical maintenance - 30.06.2025, scheduled 6 months ago

Beginning: 30.06.2025 – 10.00 PM

Ending: 30.06.2025 – 11.00 PM

 

Impact: disturbance on Hosted Telephony and Trunk (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, disturbances may occur.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Thursday 26th June 2025

No incidents reported

Wednesday 25th June 2025

Elibigility [SEWAN] Unexpected disturbances - 25.06.2025

  Beginning: 25.06.2025 - 09.00 AM Ending : 25.06.2025 - 02.00 PM

Impact: Some eligibility requests may fail.

Dear Partner,

We are currently experiencing an issue with some eligibility requests where the address is not always recognized, resulting in an error. Our team is actively investigating the problem and we will keep you informed of any updates.

We apologize for the inconvenience and thank you for your understanding.

  ...............................

 

Best regards;

SEWAN technical team

Tuesday 24th June 2025

No incidents reported

Monday 23rd June 2025

No incidents reported

Sunday 22nd June 2025

No incidents reported

Saturday 21st June 2025

No incidents reported

Friday 20th June 2025

No incidents reported

Thursday 19th June 2025

No incidents reported

Wednesday 18th June 2025

No incidents reported

Tuesday 17th June 2025

No incidents reported

Monday 16th June 2025

No incidents reported

Sunday 15th June 2025

No incidents reported

Saturday 14th June 2025

No incidents reported

Friday 13th June 2025

No incidents reported

Thursday 12th June 2025

No incidents reported