Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 16.02.2026

Beginning: 16.02.2026 – 10.00 PM

Ending: 17.02.2026 – 06.00 AM

 

Impact: Two short service interruptions of a few minutes affecting Network, VoIP and Hosting services during switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform an upgrade on two network core devices.

 

During the scheduled maintenance window, you may experience two short service interruptions lasting a few minutes during service failover between our two datacenters. This may temporarily affect firewall cloud, Sophia VOIP telephony and hosting services.

 

No action is required on your side.

 

Best regards,

[SEWAN] Technical maintenance - 17.02.2026

Beginning: 17.02.2026 – 10.00 PM

Ending: 18.02.2026 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewalls cluster 1.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Tuesday 15th July 2025

No incidents reported

Monday 14th July 2025

No incidents reported

Sunday 13th July 2025

[SEWAN] Technical maintenance - 13.07.2025, scheduled 6 months ago

Beginning: 13.07.2025 – 11.00 PM

Ending: 14.07.2025 – 01.00 AM

 

Impact: disturbance on Hosted Telephony

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, disturbances may occur.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Saturday 12th July 2025

No incidents reported

Friday 11th July 2025

No incidents reported

Thursday 10th July 2025

No incidents reported

Wednesday 9th July 2025

No incidents reported

Tuesday 8th July 2025

No incidents reported

Monday 7th July 2025

No incidents reported

Sunday 6th July 2025

No incidents reported

Saturday 5th July 2025

[SEWAN] Technical maintenance - 05.07.2025, scheduled 7 months ago

Beginning: 05.07.2025 – 11.00 PM

Ending: 06.07.2025 – 01.00 PM

 

Impact: disturbance on Hosted Telephony

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, disturbances may occur.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Friday 4th July 2025

No incidents reported

Thursday 3rd July 2025

No incidents reported

Wednesday 2nd July 2025

No incidents reported

Tuesday 1st July 2025

No incidents reported