All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 17.06.2026

Beginning: 17.06.2026 – 09.00 PM

Ending: 18.06.2026– 01.00 AM

Impact: Sophia VoIP Platform – Temporary Call Disruptions

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on our Sophia Voip plateform.

 

During this maintenance window, active calls may be interrupted, and brief service disruptions of a few minutes may occur.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 27.06.2026

Beginning: 27.06.2026 – 09.00 PM

Ending: 28.06.2026 – 09.00 AM

Impact: Registrations and calls not available.

 

Dear customer, dear partner,

 

We would like to inform you that we will be performing maintenance operations on our voice platform.

During these migrations, you may experience temporary issues such as:

• Trunk registration problems

• Intermittent call issues or call failures

Our teams will work to minimize the impact and restore full service as quickly as possible.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Past Incidents

Thursday 9th April 2026

[SEWAN] Technical maintenance - 09.04.2026, scheduled 2 months ago

Beginning: 09.04.2026– 09.00 PM

Ending: 09.04.2026– 11.30 PM

Impact: none

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on our Hosted Telephony voip plateform (Sophia).

 

During this timeframe, no impact is expected.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Unexpected disturbances - 09.04.2026

Beginning: 09.04.2026 – 12.00 AM

Ending : 09.04.2026 – 1.00 PM

Impact: inbound and outbound call  

Dear customer, dear partner,

We are currently experiencing an issue on the Proximus network, which is impacting inbound and outbound calls.

We will keep you informed as soon as more information becomes available.

Thank you for your understanding.

...............................

 

Best regards;

SEWAN technical team

Wednesday 8th April 2026

No incidents reported

Tuesday 7th April 2026

No incidents reported

Monday 6th April 2026

No incidents reported

Sunday 5th April 2026

No incidents reported

Saturday 4th April 2026

No incidents reported

Friday 3rd April 2026

No incidents reported

Thursday 2nd April 2026

[SEWAN] Technical maintenance - 02.04.2026, scheduled 2 months ago

Beginning: 02.04.2026– 09.00 PM

Ending: 02.04.2026– 11.30 PM

Impact: none

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on our Hosted Telephony voip plateform (Sophia).

 

During this timeframe, no impact is expected.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Wednesday 1st April 2026

No incidents reported

Tuesday 31st March 2026

No incidents reported

Monday 30th March 2026

No incidents reported

Sunday 29th March 2026

No incidents reported

Saturday 28th March 2026

No incidents reported

Friday 27th March 2026

No incidents reported

Thursday 26th March 2026

No incidents reported