Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 22.08.2026

Beginning: 22.08.2026 – 10.00 PM

Ending: 23.08.2026– 02.00 AM

Impact: SBCNG - registration

 

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our SBCNG.

 

During this maintenance window, re-registration may not be possible for up to 2 minutes.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 28.08.2026

Beginning: 28.08.2026 – 12.00 AM

Ending: 30.08.2026 – 6.00 PM

Impact: Portability Tool Unavailable

 

Dear customer, dear partner,

 

Our portability tool is evolving!

The update will take place from Friday, August 28 at 12:00 p.m. to Monday, August 31 at 9:00 a.m.

The goal of this update is to enhance the platform’s security and expand its features.

 

What’s New:

  • New, more modern, and more intuitive interface

  • Ability to enable two-factor authentication (2FA) on accounts

  • User creation and advanced access rights management

  • Current carrier verification for up to 1,000 numbers per day

  • Carrier verification directly from the port-in page

  • Adding and routing numbers directly in SBCng and on portal.sewan.be

  • Completing the LOA directly online

  • Provision of an API to manage your port-ins using your own tools

 

Please note:

  • No action is required on your part.

  • Your login credentials remain the same.

  • The access URL remains the same: https://porting.sewan.be/

  • To ensure the continuity of your operations, we encourage you to submit your portability requests before the maintenance begins.

 

We appreciate your understanding during this maintenance period.

 

Best regards;

SEWAN Technical Team

Past Incidents

Friday 24th July 2026

No incidents reported

Thursday 23rd July 2026

No incidents reported

Wednesday 22nd July 2026

[SEWAN] Technical maintenance - 22.07.2026, scheduled 4 weeks ago

Beginning: 22.07.2026 – 09.00 PM

Ending: 23.07.2026 – 02.00 AM

 

Impact: Hosted Telephony Provisionning

 

Dear Customer, Dear Partner,

Please be informed that our technical team will perform maintenance on the Hosted Telephony platform.

During the maintenance window, changes made in Sophia, as well as device provisioning, may not be processed or applied until the maintenance has been completed.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Tuesday 21st July 2026

No incidents reported

Monday 20th July 2026

No incidents reported

Sunday 19th July 2026

No incidents reported

Saturday 18th July 2026

No incidents reported

Friday 17th July 2026

No incidents reported

Thursday 16th July 2026

No incidents reported

Wednesday 15th July 2026

No incidents reported

Tuesday 14th July 2026

No incidents reported

Monday 13th July 2026

No incidents reported

Sunday 12th July 2026

No incidents reported

Saturday 11th July 2026

No incidents reported

Friday 10th July 2026

No incidents reported