All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 20.08.2026

Beginning: 20.08.2026 – 10.00 PM

Ending: 21.08.2026 – 01.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 13

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 22.08.2026

Beginning: 22.08.2026 – 10.00 PM

Ending: 23.08.2026– 02.00 AM

Impact: SBCNG - registration

 

Dear customer, dear partner,

 

Please note that our technical team will perform maintenance on our SBCNG.

 

During this maintenance window, re-registration may not be possible for up to 2 minutes.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 28.08.2026

Beginning: 28.08.2026 – 12.00 AM

Ending: 30.08.2026 – 6.00 PM

Impact: Portability Tool Unavailable

 

Dear customer, dear partner,

 

Our portability tool is evolving!

The update will take place from Friday, August 28 at 12:00 p.m. to Monday, August 31 at 9:00 a.m.

The goal of this update is to enhance the platform’s security and expand its features.

 

What’s New:

  • New, more modern, and more intuitive interface

  • Ability to enable two-factor authentication (2FA) on accounts

  • User creation and advanced access rights management

  • Current carrier verification for up to 1,000 numbers per day

  • Carrier verification directly from the port-in page

  • Adding and routing numbers directly in SBCng and on portal.sewan.be

  • Completing the LOA directly online

  • Provision of an API to manage your port-ins using your own tools

 

Please note:

  • No action is required on your part.

  • Your login credentials remain the same.

  • The access URL remains the same: https://porting.sewan.be/

  • To ensure the continuity of your operations, we encourage you to submit your portability requests before the maintenance begins.

 

We appreciate your understanding during this maintenance period.

 

Best regards;

SEWAN Technical Team

Past Incidents

Wednesday 12th August 2026

[SEWAN] Technical maintenance - 18.08.2026, scheduled 1 week ago

Beginning: 18.08.2026 – 09.00 PM

Ending: 18.08.2026– 11.00 PM

Impact: Sophia VoIP Platform – Temporary Call Disruptions

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on our Sophia Voip plateform.

 

During this maintenance window, active calls may be interrupted, and brief service disruptions of a few minutes may occur.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 12.08.2026, scheduled 1 week ago

Beginning: 12.08.2026 – 09.00 PM

Ending: 12.08.2026 – 10.00 PM

 

Impact: Brief service interruptions may occur on your SD-WAN services

 

Dear Customer, Dear Partner,

Please be informed that our technical team will perform a scheduled maintenance on the SD-WAN infrastructure.

During the maintenance window, an equipment switchover will be carried out. As a result, you may experience brief service interruptions on your SD-WAN services.

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Tuesday 11th August 2026

[SEWAN] Technical maintenance - 11.08.2026, scheduled 1 week ago

Beginning: 11.08.2026 – 09.00 PM

Ending: 11.08.2026– 11.00 PM

Impact: Sophia VoIP Platform – Temporary Call Disruptions

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on our Sophia Voip plateform.

 

During this maintenance window, active calls may be interrupted, and brief service disruptions of a few minutes may occur.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Friday 7th August 2026

[SEWAN] General information 07.08.2026, scheduled 1 week ago

 

Beginning: 07.08.2026 – 11.00 PM

Ending: 08.08.2026 – 06.00 AM

Impact: Services linked to Datacenter may be breifly interupted (few minutes)

 

Dear customer, dear partner,

 

As part of our efforts to optimize the performance of our infrastructure, our technical teams will perform maintenance during the night of Friday, August 7, 2026.

 

Impact on your services: A migration operation may cause brief service interruptions (lasting a few minutes) for services that rely on the data center connection during the switchover between two core devices.

 

SEWAN Technical Team

Thursday 6th August 2026

No incidents reported

Wednesday 5th August 2026

No incidents reported

Tuesday 4th August 2026

No incidents reported

Monday 3rd August 2026

No incidents reported

Sunday 2nd August 2026

No incidents reported

Saturday 1st August 2026

No incidents reported

Friday 31st July 2026

No incidents reported

Thursday 30th July 2026

No incidents reported

Wednesday 29th July 2026

No incidents reported

Tuesday 28th July 2026

No incidents reported

Monday 27th July 2026

No incidents reported

Sunday 26th July 2026

No incidents reported

Saturday 25th July 2026

No incidents reported

Friday 24th July 2026

No incidents reported

Thursday 23rd July 2026

No incidents reported