All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - xx.xx.20xx

Beginning: 18.08.2025 – 11.00 PM

Ending: 20.08.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on all firewall clusters.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Wednesday 6th January 2021

No incidents reported

Tuesday 5th January 2021

No incidents reported

Monday 4th January 2021

No incidents reported

Sunday 3rd January 2021

No incidents reported

Saturday 2nd January 2021

No incidents reported

Friday 1st January 2021

No incidents reported

Thursday 31st December 2020

No incidents reported

Wednesday 30th December 2020

General communicate service [SEWAN] Unexpected disturbances - 30.12.2020

Beginning: 30.12.2020 – 3.44 PM

Ending: 30.12.2020 – 4.16 PM

Impact: General VoIP disturbances

 

Dear customer, dear partner,

 

Yesterday afternoon, we experienced a general disturbance on our VoIP network due to one of our media gateways which encountered a problem with its kernel module. This resulted in large delays in call setups, overloading the UDP buffers and eventually also limiting registrations.

 

As a mitigation, we’re splitting of the registration part of the routing part, this should make sure we don’t lose registrations when something happens on the routing part, and inverse.

 

All our apologize for the problems this may have caused.

 

Best regards;

SEWAN technical team

Tuesday 29th December 2020

No incidents reported

Monday 28th December 2020

No incidents reported

Sunday 27th December 2020

No incidents reported

Saturday 26th December 2020

No incidents reported

Friday 25th December 2020

No incidents reported

Thursday 24th December 2020

No incidents reported

Wednesday 23rd December 2020

No incidents reported