All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 24.11.2025

Beginning: 24.11.2025 – 08.00 PM

Ending: 25.11.2025 – 6.00 PM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a short interruption of communications is expected.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 26.11.2025 - 28.11.2025

Beginning: 26.11.2025 – 10.00 PM

Ending: 28.11.2025 – 06.00 AM

Impact: max 1h of interruption

Dear customer, dear partner,

 

Eurofiber will perform a large-scale network software update that will improve the performance and future proofing of our network.

Your connection will be interrupted only one time, for 1 hour during this upgrade. If you have a redundant connection, they will ensure that it is not down at the same time as the primary one.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Friday 26th March 2021

No incidents reported

Thursday 25th March 2021

No incidents reported

Wednesday 24th March 2021

[SEWAN] Technical maintenance - 24.03.2021, scheduled 4 years ago

 

Beginning: 24.03.2021 – 10.00 PM

Ending: 25.03.2021 – 1.00 AM

Internal ref: DTCAB-1726

Impact: None

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on 24.03.2021 as from 10.00 PM on routing infrastructure.

 

The goal of this operation is to improve the usage of our International Backbone for communication between sewan belgium and our headquarter in order to obtain symmetrical routing.

 

During this timeframe, no impact is foreseen.

 

No intervention is needed from your side.  

 

Best regards;

SEWAN Technical Team

Tuesday 23rd March 2021

No incidents reported

Monday 22nd March 2021

No incidents reported

Sunday 21st March 2021

No incidents reported

Saturday 20th March 2021

No incidents reported

Friday 19th March 2021

No incidents reported

Thursday 18th March 2021

No incidents reported

Wednesday 17th March 2021

No incidents reported

Tuesday 16th March 2021

General communicate service [SEWAN] General information 16.03.2021

****** UPDATE 16.03.2021 - 12.00AM ******

 

Since 12.00AM today, we can notice that all EDPnet internet lines are back up.

We suspect a DNS issue, but were not able to gather an official confirmation.

 

Best regards SEWAN Technical Team

Beginning: 16.03.2021 – 10.09 AM

Ending: On going

Impact: Disturbances on EDPnet internet services

 

Dear customer, dear partner,

 

Please note that since 10.09 AM today, we have noticed important disturbances on EDPnet internet lines.

 

So far, we did not receive any information from their side confirming our suspicions. If you may use their internet services, you may be subjected to these disturbances out of our control.

 

Best regards SEWAN Technical Team

Monday 15th March 2021

No incidents reported

Sunday 14th March 2021

No incidents reported

Saturday 13th March 2021

No incidents reported

Friday 12th March 2021

No incidents reported