Past Incidents

Beginning: 15.04.2021 – 10.00 PM

Ending: 16.04.2021 – 1.30 AM

Internal ref: DTCAB-1719

Impact: None

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on 15.04.2021 as from 10.00 PM on internet infrastructure.

The goal of this operation is to improve the statistics on our internet products into Sophia.

During this timeframe, no impact is foreseen.

No intervention is needed from your side.  

Best regards;

SEWAN Technical Team

Beginning: 14.04.2021 – 12.05 AM

Ending: On going

Impact: Disturbances on EDPnet internet services

Dear customer, dear partner,

Please note that since 10.05 AM today, we have noticed important disturbances on EDPnet internet lines.

Their team confirm their outage.

If you may use their internet services, you may be subjected to these disturbances out of our control.

Best regards SEWAN Technical Team

Beginning: 31.03.2021 – 10.00 PM

Ending: 01.04.2021 – 1.00 AM

Internal ref: DTCAB-1752

Impact: None

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on 31.03.2021 as from 10.00 PM on routing infrastructure.

The goal of this operation is to improve the usage of our International Backbone for communication between sewan belgium and our headquarter in order to obtain symmetrical routing.

During this timeframe, no impact is foreseen.

No intervention is needed from your side.  

Best regards;

SEWAN Technical Team