Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 26.08.2025

Beginning: 26.08.2025 – 11.00 PM

Ending: 27.08.2025 – 05.00 AM

 

Impact: interruption on Hosted Telephony.

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, short call cuts are expected.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 30.08.2025

Beginning: 30.08.2025 – 11.00 PM

Ending: 31.08.2025 – 11.00 AM

 

Impact: interruption on Hosted Telephony and Firewall

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe some impacte are expected :

Sophia hosted telephony : Unavailability or difficulty making and receiving calls for a few minutes

Firewall and Cloud Data Center : Unavailability for a few minutes during switch-over

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Thursday 10th June 2021

[SEWAN] Technical maintenance - 10.06.2021, scheduled 4 years ago

 

Beginning: 10.06.2021 – 9.00 PM

Ending: 11.06.2021 – 1.00 AM

Internal ref: DTCAB-1915

Impact:

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on 10.06.2021 as from 9.00 PM on Internet access infrastructure.

 

The goal of this maintenance is to test redundancy of our international broadband infrastructure.

 

During this timeframe, you may felt disconnections on xDSL services as well as on BGP sessions.

No intervention is needed from your side.  

 

Best regards;

SEWAN Technical Team

Tuesday 8th June 2021

[SEWAN] Technical maintenance - 08.06.2021, scheduled 4 years ago

 

Beginning: 08.06.2021 – 10.00 PM

Ending: 09.06.2021 – 1.00 AM

Internal ref: DTCAB-1913

Impact: Few minutes interruption of service on Cloud Firewall services

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on 08.06.2021 as from 10.00 PM on internet/cloud firewall (Fortigate) infrastructure.

 

The goal is to extend our Firewall cluster in Belgium.

 

During this timeframe, internet access lines having a cloud firewall feature will be disconnected for few minutes.

No intervention is needed from your side.  

 

Best regards;

SEWAN Technical Team

Saturday 5th June 2021

No incidents reported

Friday 4th June 2021

No incidents reported

Thursday 3rd June 2021

No incidents reported

Wednesday 2nd June 2021

No incidents reported

Tuesday 1st June 2021

No incidents reported

Monday 31st May 2021

No incidents reported

Sunday 30th May 2021

No incidents reported

Saturday 29th May 2021

No incidents reported

Friday 28th May 2021

No incidents reported

Thursday 27th May 2021

No incidents reported

Wednesday 26th May 2021

No incidents reported

Tuesday 25th May 2021

No incidents reported

Monday 24th May 2021

No incidents reported

Sunday 23rd May 2021

No incidents reported

Saturday 22nd May 2021

No incidents reported