All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 24.11.2025

Beginning: 24.11.2025 – 08.00 PM

Ending: 25.11.2025 – 6.00 PM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a short interruption of communications is expected.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 26.11.2025 - 28.11.2025

Beginning: 26.11.2025 – 10.00 PM

Ending: 28.11.2025 – 06.00 AM

Impact: max 1h of interruption

Dear customer, dear partner,

 

Eurofiber will perform a large-scale network software update that will improve the performance and future proofing of our network.

Your connection will be interrupted only one time, for 1 hour during this upgrade. If you have a redundant connection, they will ensure that it is not down at the same time as the primary one.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Thursday 15th July 2021

No incidents reported

Wednesday 14th July 2021

No incidents reported

Tuesday 13th July 2021

No incidents reported

Monday 12th July 2021

No incidents reported

Sunday 11th July 2021

No incidents reported

Saturday 10th July 2021

No incidents reported

Friday 9th July 2021

No incidents reported

Thursday 8th July 2021

No incidents reported

Wednesday 7th July 2021

[SEWAN] Technical maintenance - 07.07.2021, scheduled 4 years ago

 

Beginning: 07.07.2021 – 10.00 PM

Ending: 08.07.2021 – 1.00 AM

Internal ref: DTCAB-2012

Impact: none

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on 07.07.2021 as from 10.00 PM on International private peering links, both between Belgium and France and Germany and France.

The goal of this maintenance is to optimise and normalize timers in order to reduce convergence.

During this timeframe, no impact is foreseen. Calls routers over France may be interupted. New call attempts will work perfectly.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Tuesday 6th July 2021

No incidents reported

Monday 5th July 2021

No incidents reported

Sunday 4th July 2021

No incidents reported

Saturday 3rd July 2021

No incidents reported

Friday 2nd July 2021

No incidents reported

Thursday 1st July 2021

No incidents reported