Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 26.08.2025

Beginning: 26.08.2025 – 11.00 PM

Ending: 27.08.2025 – 05.00 AM

 

Impact: interruption on Hosted Telephony.

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, short call cuts are expected.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 30.08.2025

Beginning: 30.08.2025 – 11.00 PM

Ending: 31.08.2025 – 11.00 AM

 

Impact: interruption on Hosted Telephony and Firewall

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe some impacte are expected :

Sophia hosted telephony : Unavailability or difficulty making and receiving calls for a few minutes

Firewall and Cloud Data Center : Unavailability for a few minutes during switch-over

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Saturday 23rd October 2021

No incidents reported

Friday 22nd October 2021

No incidents reported

Thursday 21st October 2021

[SEWAN] General information 21.10.2021, scheduled 3 years ago

 

Beginning: 21.10.2021 – 11.00 AM

Ending: 22.10.2021 – 9.00 AM

Impact: No porting IN & OUT with Proximus possible during this timeframe

 

Dear customer, dear partner,

 

Please note that Proximus has communicated to all carriers that their porting department will not be available the whole day of the 21th of October 2021, and therefore no porting IN or OUT will be possible on this day.

 

SEWAN Technical Team

Wednesday 20th October 2021

No incidents reported

Tuesday 19th October 2021

No incidents reported

Monday 18th October 2021

No incidents reported

Sunday 17th October 2021

No incidents reported

Saturday 16th October 2021

No incidents reported

Friday 15th October 2021

No incidents reported

Thursday 14th October 2021

No incidents reported

Wednesday 13th October 2021

General communicate service [SEWAN] General information 13.10.2021

Beginning: 13.10.2021 – 09.27 AM

Ending: 13.10.2021 – 10.46 AM

Impact: OVH down

 

Dear customer, dear partner,

 

Please note that since 9.27AM this morning, we noticed that OVH is encountering issues of reachability, both on VoIP and websites.

Situation seems to be back to normal at 10.46AM.  

SEWAN Technical Team

Tuesday 12th October 2021

No incidents reported

Monday 11th October 2021

No incidents reported

Sunday 10th October 2021

No incidents reported

Saturday 9th October 2021

No incidents reported