All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 18.08.2025

Beginning: 18.08.2025 – 11.00 PM

Ending: 20.08.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on all firewall clusters.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 22.08.2025

Beginning: 22.08.2025 – 11.00 PM

Ending: 23.08.2025 – 03.00 AM

 

Impact: interruption on Sophia Trunk and Hosted Telephony.

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Monday 25th October 2021

No incidents reported

Sunday 24th October 2021

No incidents reported

Saturday 23rd October 2021

No incidents reported

Friday 22nd October 2021

No incidents reported

Thursday 21st October 2021

[SEWAN] General information 21.10.2021, scheduled 3 years ago

 

Beginning: 21.10.2021 – 11.00 AM

Ending: 22.10.2021 – 9.00 AM

Impact: No porting IN & OUT with Proximus possible during this timeframe

 

Dear customer, dear partner,

 

Please note that Proximus has communicated to all carriers that their porting department will not be available the whole day of the 21th of October 2021, and therefore no porting IN or OUT will be possible on this day.

 

SEWAN Technical Team

Wednesday 20th October 2021

No incidents reported

Tuesday 19th October 2021

No incidents reported

Monday 18th October 2021

No incidents reported

Sunday 17th October 2021

No incidents reported

Saturday 16th October 2021

No incidents reported

Friday 15th October 2021

No incidents reported

Thursday 14th October 2021

No incidents reported

Wednesday 13th October 2021

General communicate service [SEWAN] General information 13.10.2021

Beginning: 13.10.2021 – 09.27 AM

Ending: 13.10.2021 – 10.46 AM

Impact: OVH down

 

Dear customer, dear partner,

 

Please note that since 9.27AM this morning, we noticed that OVH is encountering issues of reachability, both on VoIP and websites.

Situation seems to be back to normal at 10.46AM.  

SEWAN Technical Team

Tuesday 12th October 2021

No incidents reported

Monday 11th October 2021

No incidents reported