All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 07.10.2025

Beginning: 07.10.2025 – 00.00 AM

Ending: 07.10.2025 – 06.00 AM

Impact: switchover of Eurofiber NNI

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Zaventem.

During this timeframe, a switchover is excepted to Leuven with a few packetloss excepted.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 10.10.2025

Beginning: 10.10.2025 – 00.00 AM

Ending: 10.10.2025 – 06.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

During this timeframe, no impact is excepted.

Best regards;

 

SEWAN Technical Team

Past Incidents

Monday 1st November 2021

No incidents reported

Sunday 31st October 2021

No incidents reported

Saturday 30th October 2021

No incidents reported

Friday 29th October 2021

No incidents reported

Thursday 28th October 2021

Mobile service [SEWAN] Unexpected disturbances - 28.10.2021

   

Beginning: 28.10.2021

Ending: 29.10.2021

Impact: mobile voicemail quality issue

 

Dear customer, dear partner,

 

Since today, we experience bad audio quality when calling our mobile voicemail.

Proximus is informed and is currently investigating this matter

 

Best regards;

SEWAN technical team

Wednesday 27th October 2021

No incidents reported

Tuesday 26th October 2021

No incidents reported

Monday 25th October 2021

No incidents reported

Sunday 24th October 2021

No incidents reported

Saturday 23rd October 2021

No incidents reported

Friday 22nd October 2021

No incidents reported

Thursday 21st October 2021

[SEWAN] General information 21.10.2021, scheduled 3 years ago

 

Beginning: 21.10.2021 – 11.00 AM

Ending: 22.10.2021 – 9.00 AM

Impact: No porting IN & OUT with Proximus possible during this timeframe

 

Dear customer, dear partner,

 

Please note that Proximus has communicated to all carriers that their porting department will not be available the whole day of the 21th of October 2021, and therefore no porting IN or OUT will be possible on this day.

 

SEWAN Technical Team

Wednesday 20th October 2021

No incidents reported

Tuesday 19th October 2021

No incidents reported

Monday 18th October 2021

No incidents reported