Past Incidents

Beginning: 17.11.2021 – 09.00 PM

Ending: 19.11.2021 – 01.00 AM

Internal ref: DTCAB-2341

Impact: Cut of Proximus internet lines for 3 to 5 minutes

Dear customer, dear partner,

Please note that our technical team will perform two maintenances on 17.11.2021 from 9.00 PM to 1.00 AM, and on 17.11.2021 from 9.00 PM to 1.00 AM.

During these two timeframes, all our internet access links will experience a brief disconnection of 2 to 5 minutes maximum.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 28.10.2021

Ending: 29.10.2021

Impact: mobile voicemail quality issue

Dear customer, dear partner,

Since today, we experience bad audio quality when calling our mobile voicemail.

Proximus is informed and is currently investigating this matter

Best regards;

SEWAN technical team