Beginning: 18.08.2025 – 11.00 PM

Ending: 20.08.2025 – 03.00 AM

Impact: Few packet loss and SSL-VPN disconnection while switchover.

Dear Customer, Dear Partner,

Please be informed that our technical team will perform maintenance on all firewall clusters.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

Thank you for your understanding.

Best regards;

SEWAN Technical Team

Beginning: 22.08.2025 – 11.00 PM

Ending: 23.08.2025 – 03.00 AM

Impact: interruption on Sophia Trunk and Hosted Telephony.

Dear customer, dear partner,

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team