All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 17.11.2025

Beginning: 17.11.2025 – 11.30 PM

Ending: 18.11.2025 – 02.30 AM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a short interruption of communications is expected.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 26.11.2025 - 28.11.2025

Beginning: 26.11.2025 – 10.00 PM

Ending: 28.11.2025 – 06.00 AM

Impact: max 1h of interruption

Dear customer, dear partner,

 

Eurofiber will perform a large-scale network software update that will improve the performance and future proofing of our network.

Your connection will be interrupted only one time, for 1 hour during this upgrade. If you have a redundant connection, they will ensure that it is not down at the same time as the primary one.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Sunday 26th December 2021

No incidents reported

Saturday 25th December 2021

No incidents reported

Friday 24th December 2021

[SEWAN] General information 24.12.2021, scheduled 3 years ago

 

Beginning: 24.12.2021 – 12.30 AM

Ending: 24.12.2021 – 5.00 PM

Impact: Customer Care closed

 

Dear customer, dear partner,

 

Please note that our office will exceptionally be closed on 24th of December 2021 at 12.30 AM

We will be pleased to welcome your calls again as from 27.12.2021 at 9.00 AM.

 

Best wishes for 2022 !!

SEWAN Team

Thursday 23rd December 2021

No incidents reported

Wednesday 22nd December 2021

No incidents reported

Tuesday 21st December 2021

No incidents reported

Monday 20th December 2021

No incidents reported

Sunday 19th December 2021

No incidents reported

Saturday 18th December 2021

No incidents reported

Friday 17th December 2021

No incidents reported

Thursday 16th December 2021

No incidents reported

Wednesday 15th December 2021

No incidents reported

Tuesday 14th December 2021

No incidents reported

Monday 13th December 2021

No incidents reported

Sunday 12th December 2021

No incidents reported