Beginning: 24.11.2025 – 08.00 PM
Ending: 25.11.2025 – 6.00 PM
Impact: switchover on Sophia Voip plateform
Dear customer, dear partner,
We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).
During this maintenance window, a short interruption of communications is expected.
We apologize for any inconvenience this may cause and thank you for your understanding.
No intervention is needed from your side.
Best regards;
SEWAN Technical Team
Beginning: 26.11.2025 – 10.00 PM
Ending: 28.11.2025 – 06.00 AM
Impact: max 1h of interruption
Dear customer, dear partner,
Eurofiber will perform a large-scale network software update that will improve the performance and future proofing of our network.
Your connection will be interrupted only one time, for 1 hour during this upgrade. If you have a redundant connection, they will ensure that it is not down at the same time as the primary one.
No intervention is needed from your side.
Best regards;
SEWAN Technical Team