Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 07.10.2025

Beginning: 07.10.2025 – 00.00 AM

Ending: 07.10.2025 – 06.00 AM

Impact: switchover of Eurofiber NNI

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Zaventem.

During this timeframe, a switchover is excepted to Leuven with a few packetloss excepted.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 10.10.2025

Beginning: 10.10.2025 – 00.00 AM

Ending: 10.10.2025 – 06.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

During this timeframe, no impact is excepted.

Best regards;

 

SEWAN Technical Team

Past Incidents

Monday 13th June 2022

Elibigility [SEWAN] General information 14.06.2022

 

Beginning: 13.06.2022 – 9.00 AM

Ending: ongoing

Impact: Disturbance on Proximus Eligibility

 

Dear partner,

Please note that since 13.06.2022, Proximus experiences disturbances on their xDSL/FTTH eligibility platform.

Consequently, our eligibility tool is currently not functioning correctly.

An incident ticket has been created. We are currently waiting for the feedback on TTR.

Best regards

 

SEWAN Technical Team

Sunday 12th June 2022

No incidents reported

Saturday 11th June 2022

No incidents reported

Friday 10th June 2022

No incidents reported

Thursday 9th June 2022

No incidents reported

Wednesday 8th June 2022

No incidents reported

Tuesday 7th June 2022

No incidents reported

Monday 6th June 2022

No incidents reported

Sunday 5th June 2022

No incidents reported

Saturday 4th June 2022

No incidents reported

Friday 3rd June 2022

No incidents reported

Thursday 2nd June 2022

No incidents reported

Wednesday 1st June 2022

No incidents reported

Tuesday 31st May 2022

No incidents reported

Monday 30th May 2022

No incidents reported