Past Incidents

Wednesday 25th January 2023

[SEWAN] Technical maintenance - 25.01.2023, scheduled 2 years ago

Beginning: 25.01.2023 – 01.00 AM

Ending: 25.01.2023 – 03.00 AM

Internal ref: DTCAB-2393

Impact: downtime of 10 minutes expected

Dear customer, dear partner,

Please note that our technical team will perform a maintenance this Wednesday 25/01 at 1.00 AM which will end at 3.00 AM. The goal is to furtherimprove the redundancy of our infrastructure.

During this timeframe, a downtime of maximum 10 minutes is expected.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Friday 20th January 2023

No incidents reported

Thursday 19th January 2023

No incidents reported

Wednesday 18th January 2023

No incidents reported

Tuesday 17th January 2023

No incidents reported

Monday 16th January 2023

No incidents reported

Sunday 15th January 2023

No incidents reported

Saturday 14th January 2023

No incidents reported

Friday 13th January 2023

No incidents reported

Thursday 12th January 2023

No incidents reported

Wednesday 11th January 2023

No incidents reported

Tuesday 10th January 2023

No incidents reported

Monday 9th January 2023

No incidents reported

Sunday 8th January 2023

No incidents reported

Saturday 7th January 2023

Mobile service [SEWAN] Unexpected disturbances - 09-01-2023

Beginning: 07-01-2023 – 00.00 AM Ending: 11.01.2022 – 9.00 AM

Impact: DATA can be blocked in roaming

Dear customer, dear partner,

Since this morning, some mobile lines are impacted by an issue on DATA roaming. Sessions can potentially be blocked. The problem is identified by Proximus, and will be solved ASAP.

We apologize for the inconvenience this outage may cause.

Best regards;

SEWAN technical team

Friday 6th January 2023

No incidents reported