All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 19.11.2025

Beginning: 19.11.2025 – 10.00 PM

Ending: 20.11.2025 – 01.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 6.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 26.11.2025 - 28.11.2025

Beginning: 26.11.2025 – 10.00 PM

Ending: 28.11.2025 – 06.00 AM

Impact: max 1h of interruption

Dear customer, dear partner,

 

Eurofiber will perform a large-scale network software update that will improve the performance and future proofing of our network.

Your connection will be interrupted only one time, for 1 hour during this upgrade. If you have a redundant connection, they will ensure that it is not down at the same time as the primary one.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Thursday 9th February 2023

[SEWAN] Unexpected disturbances - 09.02.2023

Beginning: 09.02.2023 - 10.00 AM Ending : 09.02.2023 - 10.30 AM

Impact: call quality  

Dear customer, dear partner,

We experience some issue on SBCNG (V5), our team is working on it.

...............................

 

Best regards;

SEWAN technical team

Wednesday 8th February 2023

No incidents reported

Tuesday 7th February 2023

No incidents reported

Monday 6th February 2023

No incidents reported

Sunday 5th February 2023

No incidents reported

Saturday 4th February 2023

No incidents reported

Friday 3rd February 2023

[SEWAN] Technical maintenance - 03.02.2023, scheduled 2 years ago

Beginning: 03.02.2023 – 01.00 AM

Ending: 03.02.2023 – 03.00 AM

Internal ref: DTCAB-2393

Impact: downtime of 10 minutes expected

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance this Wednesday 03/02 at 1.00 AM which will end at 3.00 AM. The goal is to furtherimprove the redundancy of our infrastructure.

During this timeframe, a downtime of maximum 10 minutes is expected.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Thursday 2nd February 2023

No incidents reported

Wednesday 1st February 2023

No incidents reported

Tuesday 31st January 2023

No incidents reported

Monday 30th January 2023

No incidents reported

Sunday 29th January 2023

No incidents reported

Saturday 28th January 2023

No incidents reported

Friday 27th January 2023

No incidents reported

Thursday 26th January 2023

No incidents reported