All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 28.07.2025

Beginning: 28.07.2025 – 10.00 PM

Ending: 29.07.2025 – 01.00 AM

 

Impact: switchover onTrunk (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a switchover may occur.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Monday 13th March 2023

No incidents reported

Sunday 12th March 2023

No incidents reported

Saturday 11th March 2023

No incidents reported

Friday 10th March 2023

No incidents reported

Thursday 9th March 2023

No incidents reported

Wednesday 8th March 2023

No incidents reported

Tuesday 7th March 2023

No incidents reported

Monday 6th March 2023

No incidents reported

Sunday 5th March 2023

No incidents reported

Saturday 4th March 2023

No incidents reported

Friday 3rd March 2023

No incidents reported

Thursday 2nd March 2023

No incidents reported

Wednesday 1st March 2023

No incidents reported

Tuesday 28th February 2023

General communicate service [SEWAN] General information 28.02.2023

 

Beginning: 28.02.2023 – 12.00 AM

Ending: 28.02.2023 – 3.50 PM

Impact: Execution of DID porting from Proximus impossible


UPDATE - 3.50 PM

The situation has been restored at Proximus side. Porting are again possible.


Dear customer, dear partner,

Please note that Proximus noticed us that they are currently running into technical problems to accept and execute number porting. In consequence, we highly suggest you to postpone your inbound porting in case the donor is Proximus.

This affects only Proximus numbers. Other donors are not concerned, and porting IN can be executed without any issue in this case.

We will let you know when the situation will be back to normal.

 

Best regards,

SEWAN Technical Team

Monday 27th February 2023

No incidents reported